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1.0 - 6.0 years
3 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Need experienced min 1yr in customer support Salary up to 33k + incentives Grads/ UGs both are eligible Location- Gurgaon Work from Office Excellent comms skills Call for more details:- HR Ritika- 9289133009 HR Deepa- 9311447526
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Pune
Work from Office
SUMMARY Opening for International Customer Support role in Pune, salary upto 5.75 lpa Only excellent English communication candidates can apply for this role Job Description: An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Requirements Regular Graduate or Masters degree holder. Strong problem-solving and analytical skills. Ability to work in a 24*7 shift environment. Excellent English communication skills. Prior experience in BPO for non-technical graduates is preferred. Location: Pune - Work from Office Qualification: Any Graduate Shifts: 24*7 Work Experience: Any Graduate experienced candidate in BPO or customer service role can apply. Note: Undergraduates are not eligible for this position. Benefits Opportunity to apply IJP for promotion PF/Medical insurance benefits Cab facility both ways.
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
SUMMARY Opening for International Customer Support role in Bangalore, salary upto 5.75 lpa Job Description: An exciting opportunity awaits experienced candidates to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Requirements Location: Bangalore (Work from Office) Qualification: Any graduate can apply Shifts: 24*7 Work Experience: Any Graduate with a minimum of 1 year experience in BPO and above can apply.
Posted 1 month ago
5.0 - 10.0 years
5 - 8 Lacs
Gurugram
Work from Office
Role & responsibilities Develop new sampling based on buyer needs and market conditions. Create new prints and designs according to buyer requirements. Ensure sample and production quality in collaboration with QA and production teams. Submit production samples (fit, PP, size sets, TOPs) on time. Update and monitor WIPs to ensure timely delivery. Manage costing and negotiate with buying houses/buyers and suppliers. Communicate and create purchase orders with domestic and overseas suppliers for fabrics and trims. Visit and coordinate with factories to ensure timely delivery of shipments, samples, and production. Plan TNA (Time and Action). Lead pre-production meetings. Communicate with buying houses/buyers for sampling/order style comments/approvals. Maintain production and sampling files and records. Send testing packages to labs. Preferred candidate profile Female sr. merchandiser with similar product category Should have habdled buyers from Africa, UK and Europe countries Should be good with planning reside nearby location technically qualified
Posted 1 month ago
2.0 - 7.0 years
1 - 6 Lacs
Kolkata
Work from Office
SUMMARY Job Summary: Exciting job opportunity as a Registered Nurse in Qatar (Homecare) Key Responsibilities: Develop and assess nursing care plans Monitor vital signs and assess holistic patient needs Collaborate with physicians, staff nurses, and healthcare team members Administer oral and subcutaneous medications while ensuring safety Document nursing care, medications, and procedures using the company's Nurses Buddy application Conduct client assessment and reassessment using approved tools Attend refresher training courses, seminars, and training Timeline for Migration: Application to Selection: Not more than 5 days Data flow & Prometric: 1 month Visa processing: 1-2 months Start working in Qatar within 3 months! Requirements: Educational Qualification: Bachelor's Degree in Nursing or GNM Experience: Minimum 2 years working experience as a Nurse post registration Citizenship: Indian Age limit: 18 to 40 years Certification: registration Certification from Nursing Council Language: Basic English proficiency required Technical Skills: Bed side nursing, patient care, patient assessment and monitoring Benefits: High Salary & Perks: Earn 5000 QAR / month (1,18,000 INR/month) Tax Benefit: No tax deduction on salary Career Growth: Advanced Nursing career in Qatar with competitive salaries, cutting-edge facilities, and opportunities for specialization Relocation support: Visa process and flight sponsored. Free accommodation and transportation provided. International Work Experience: Boost your resume with International healthcare expertise. Comprehensive Health Insurance: Medical coverage for under Qatar’s healthcare system. Safe and stable environment: Qatar is known for its low crime rate, political stability, and high quality of life. The strict laws in the country, makes it one of safest place to live. Faster Visa Processing With efficient government procedures, work visas for nurses are processed quickly, reducing waiting times. Simplified Licensing Process Compared to other countries, Qatar offers a streamlined process for obtaining a nursing license through QCHP (Qatar Council for Healthcare Practitioners) . Direct Hiring Opportunities Many hospitals and healthcare facilities offer direct recruitment , minimizing third-party delays and complications. Limited slots available! Apply now to secure your place in the next batch of Nurses migrating to Qatar!
Posted 1 month ago
2.0 - 7.0 years
1 - 6 Lacs
Chennai
Work from Office
SUMMARY Job Summary: Exciting job opportunity as a Registered Nurse in Qatar (Homecare) Key Responsibilities: Develop and assess nursing care plans Monitor vital signs and assess holistic patient needs Collaborate with physicians, staff nurses, and healthcare team members Administer oral and subcutaneous medications while ensuring safety Document nursing care, medications, and procedures using the company's Nurses Buddy application Conduct client assessment and reassessment using approved tools Attend refresher training courses, seminars, and training Timeline for Migration: Application to Selection: Not more than 5 days Data flow & Prometric: 1 month Visa processing: 1-2 months Start working in Qatar within 3 months! Requirements: Educational Qualification: Bachelor's Degree in Nursing or GNM Experience: Minimum 2 years working experience as a Nurse post registration Citizenship: Indian Age limit: 18 to 40 years Certification: registration Certification from Nursing Council Language: Basic English proficiency required Technical Skills: Bed side nursing, patient care, patient assessment and monitoring Benefits: High Salary & Perks: Earn 5000 QAR / month (1,18,000 INR/month) Tax Benefit: No tax deduction on salary Career Growth: Advanced Nursing career in Qatar with competitive salaries, cutting-edge facilities, and opportunities for specialization Relocation support: Visa process and flight sponsored. Free accommodation and transportation provided. International Work Experience: Boost your resume with International healthcare expertise. Comprehensive Health Insurance: Medical coverage for under Qatar’s healthcare system. Safe and stable environment: Qatar is known for its low crime rate, political stability, and high quality of life. The strict laws in the country, makes it one of safest place to live. Faster Visa Processing With efficient government procedures, work visas for nurses are processed quickly, reducing waiting times. Simplified Licensing Process Compared to other countries, Qatar offers a streamlined process for obtaining a nursing license through QCHP (Qatar Council for Healthcare Practitioners) . Direct Hiring Opportunities Many hospitals and healthcare facilities offer direct recruitment , minimizing third-party delays and complications. Limited slots available! Apply now to secure your place in the next batch of Nurses migrating to Qatar!
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Gurgaon/Gurugram
Work from Office
Hiring For E Commerce Non Voice Email Chat Process 32500 Per Month Grad/UG/BE/ Btech Min. 1 Year Experience in Customer Service Any Domain Can Apply. 5 Day 24/7 Both Side Cab WFO Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Faridabad, Gurugram, Delhi / NCR
Work from Office
TOP MNC at GURGAON is hiring FRESHERS & EXPERIENCED Candidates for INTERNATIONAL VOICE & CHAT PROCESSES. No of Positions: 280 Salary: 16K to 33K in hand + Incentives + Both side cabs & Other allowances (May vary depends on Current/ previous salary) Experience : Freshers and customer support experienced candidates can apply. Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Senior HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
TOP MNC at Gurgaon is hiring for International Voice Process_ 160 Active positions. SALARY: 26K to 34K In hand + Both side / one side cabs & Unlimited incentives Any Graduates or Undergraduates can apply Looking for candidates with excellent communication skills Minimum 1 year of customer support experience is mandatory. Job Location: Gurgaon, DLF Phase 3 CONTACT IMMEDIATELY Senior HR Ranjan - 8586942554 ( Call & WhatsApp ur Resume) Email: ranjansahakne3@gmail.com NO CHARGES : TOUCH CONSULTANTS
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Noida
Work from Office
Axis Bank is hiring for Axis Phones Officers!!! This is for inbound customer support (Voice process) Direct payroll of Axis Bank ! Immediate joiners only; Whatsapp your cv to Ganesa HR 8056659888 THIS NUMBER IS FOR WHATSAPP Only Experienced candidates who can join immediately can apply !!! Freshers with Excellent English communication can apply!!! Education: minimum Graduation completed Excellent English communication Location: Noida No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) All the Best! Job Description: About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness.,, About the Role:., The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Key Responsibilities: Be the best for our customers by- Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. j
Posted 1 month ago
5.0 - 10.0 years
10 - 18 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Hello, Hiring for Multiple location for Manager and Snr Manager level. Note : All positions are work from Office No Work from Home No Hybrid Only International BPO Exp eligible Few positions are active, few will come in a month or two. Actively Hiring for below locations. Kolkata Gurgaon Mumbai Pune Bangalore Hyderabad Chennai Positions Hiring for Operations Manager Training Manager Quality Manager Domain Expertise Hiring for Content Moderation Travel Domain Fintech/Banking AML/KYC/AFC/Frauds/Investigation/Disputes eCommerce / US Collection US Sales Telecom Technical Interested candidates, please apply online and fill in the complete questionnaire details to assist you properly
Posted 1 month ago
8.0 - 12.0 years
10 - 15 Lacs
Noida
Work from Office
Sales Achievement & Order booking as per sales target for assigned territory To attain desired level of YOY sales growth Customer relationship building and customer retention Ensuring on time payment collection from ACP, OEMs & direct customers Required Candidate profile Finding the new opportunity for business and sales from new OEMs, ACP and new segments Managing the assigned sales network for achieving their overall targets Managing Key Accounts
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role Overview: As a Telesales Executive for the GEM team, you will be responsible for promoting and selling our "Give Every Month" donation subscription program to potential donors. You will contact leads, explain the benefits of the GEM program, and convert them into monthly donors. (Male Candidate Preferred) Key Responsibilities: Lead Conversion: Make outbound calls to potential donors from provided leads. Explain the benefits and impact of the GEM subscription program. Convert leads into monthly donors by securing their commitment. Donor Engagement: Build and maintain relationships with potential and existing donors. Address any questions or concerns donors may have regarding the GEM program. Ensure a positive and seamless experience for all donors.
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice/Non-Voice / Blended in Pune Location. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS NEED MINIMUM 6 MONTHS OF EXPERIENCE International Non -Voice Process (CHAT) (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International backend Process cum Customer support (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International Blended Process (Magarpatta) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6 LPA for 1+ years of experience SALARY UPT0 RS 3-3.5 LPA for freshers 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE NIGHT SHIFT International Voice Process (Magarpatta) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6.5 LPA for 1+ years of experience SALARY UPT0 RS 3-3.5 LPA for freshers 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE International Non -Voice Process(Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice/Non Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES FRESHERS SALARY UPTO RS 3-4 lpa 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS ROLES AND RESPONSIBILITIES Interaction:Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Note:- This is a WFO Profile and Candidate should be comfortable working for Pune. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE WITH OUR RESUME . FAREHA 85283 71817 YAGYANSHI 9821182648 LAIBA 9654201996
Posted 1 month ago
0.0 - 3.0 years
1 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Job Title: Customer Support Executive Chat & Voice Process ( Freshers & Experienced ) Location: Gurugram Industry: BPO Shifts: Rotational ( 5 Days Working) Cab Facility: Both Side Cabs Available Eligibility: Freshers and Experienced both can apply Comfortable with rotational shifts and night shifts Immediate joiners preferred Salary & Incentives: For Freshers : In-hand Salary: 15,000 25,000 Minimum Incentive: 2,500/month For Experienced : In-hand Salary: Up to 36,000 Incentives: 6,000/month Perks & Benefits: Both side cab facility 5 days working Provident Fund (PF) Medical Insurance Contact Us: Interested candidates, Please contact: Senior HR ROHAN - 92667 46802 Senior HR PRIYANKA - 88650 82244 Senior HR ASHWANI - 7011250184 rohanrk10.hr@gmail.com Follow our WhatsApp Channel for the latest job updates: https://whatsapp.com/channel/0029Val2DbPAojYlBl71c70R NO CHARGES TOUCH CONSULTANTS
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hi Hiring for Customer Service (telecom) 5 days working 2 rotational off need undergrad/grad plus 1 years exp in top International bpo(voice process) need good communication skill locational Gurugram us shift Amit gandhi 9910877518
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Kolkata
Work from Office
*Knows KPI Attrition , Shrinkage ,CSAT, AHT, SLA Must 1 year as a Team Leader on the paper frm International Customer support voice process then ONLY Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 1 month ago
1.0 - 5.0 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice roles for Bangalore -- Candidates residing in Bangalore & Pune may apply for the same.& outstation candidates need to relocate to Bangalore & Pune NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS ONLY GRADUATES WITH REGULAR DEGREE ARE ELIGIBLE Job Description International Customer Support Voice. Eligible - Freshers with Graduation degree Salary- upto Rs 4.5- . for freshers Candidates . Salary- Rs 5.75 LPA for 1 year plus Exp Candidates . 5 days working / Cabs available / rotational shifts Location: PUNE (Hinjewadi), BANGALORE ( Electronic City) ------------------------------------------------------------------------------------------------------------ Roles and Responsibilities in an International Voice Process BPO Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts: Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . Mehbish-- 9628373764 Fareha-- 8528371817 Laiba khan-- 9654201996 Yagvanshi-- 9821182648 Laiba Fatima-- 7317049319 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice/Non-Voice / Blended in Pune Location. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS NEED MINIMUM 6 MONTHS OF EXPERIENCE International Non -Voice Process (CHAT) (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International backend Process cum Customer support (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International Blended Process (Magarpatta) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6 LPA for 1+ years of experience SALARY UPT0 RS 3-3.5 LPA for freshers 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE NIGHT SHIFT International Voice Process (Magarpatta) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6.5 LPA for 1+ years of experience SALARY UPT0 RS 3-3.5 LPA for freshers 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE International Non -Voice Process(Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice/Non Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES FRESHERS SALARY UPTO RS 3-4 lpa 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS ROLES AND RESPONSIBILITIES Interaction:Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Note:- This is a WFO Profile and Candidate should be comfortable working for Pune. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE WITH OUR RESUME . AREESHA-9628373763 VANSHIKA-9628373762 DIVYA-9821182650 SIYA-7565006262
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Description: Telesales Executive - GEM Team, ImpactGuru Position: Telesales Executive Team: GEM (Give Every Month) Location: marol naka Mumbai, India Reports To: Sales Manager, GEM Team About ImpactGuru: ImpactGuru is a leading crowdfunding platform in India, helping people raise funds for medical emergencies, personal causes, and nonprofits. We aim to make healthcare affordable by utilizing technology to connect patients with donors globally. Role Overview: As a Telesales Executive for the GEM team, you will be responsible for promoting and selling our "Give Every Month" donation subscription program to potential donors. You will contact leads, explain the benefits of the GEM program, and convert them into monthly donors. Key Responsibilities: Lead Conversion: Make outbound calls to potential donors from provided leads. Explain the benefits and impact of the GEM subscription program. Convert leads into monthly donors by securing their commitment. Donor Engagement: Build and maintain relationships with potential and existing donors. Address any questions or concerns donors may have regarding the GEM program. Ensure a positive and seamless experience for all donors. 9321705439
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Job Description: Telesales Executive - GEM Team, ImpactGuru Position: Telesales Executive Team: GEM (Give Every Month) Location: marol naka Mumbai, India Reports To: Sales Manager, GEM Team About ImpactGuru: ImpactGuru is a leading crowdfunding platform in India, helping people raise funds for medical emergencies, personal causes, and nonprofits. We aim to make healthcare affordable by utilizing technology to connect patients with donors globally. Role Overview: As a Telesales Executive for the GEM team, you will be responsible for promoting and selling our "Give Every Month" donation subscription program to potential donors. You will contact leads, explain the benefits of the GEM program, and convert them into monthly donors. Key Responsibilities: Lead Conversion: Make outbound calls to potential donors from provided leads. Explain the benefits and impact of the GEM subscription program. Convert leads into monthly donors by securing their commitment. Donor Engagement: Build and maintain relationships with potential and existing donors. Address any questions or concerns donors may have regarding the GEM program. Ensure a positive and seamless experience for all donors.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hey Folks, Job Opening: Customer Service Representative (Voice & Chat Process) Locations : Noida & Gurugram Positions : Voice & Chat Process Experience : Fresher & Experienced (Undergraduates/Graduates) Salary : Noida: Up to 3 LPA Gurugram: Up to 3.8 LPA (Domestic) | Up to 4.5 LPA (International) Job Description: We are looking for enthusiastic and customer-focused individuals to join our team in Noida and Gurugram for Voice and Chat-based Customer Service roles. If you have excellent communication skills and a passion for delivering outstanding service, this is the perfect opportunity for you! Key Responsibilities : Handle inbound and outbound calls or chat conversations with customers. Provide product/service information and resolve customer queries with empathy and efficiency. Ensure customer satisfaction and retention. Follow up on customer issues to ensure resolution. Maintain a positive and professional attitude during interactions. Requirements : Excellent verbal and written communication skills. Ability to handle customer complaints and provide solutions. Flexible to work in rotational shifts (if required). Freshers or experienced candidates can apply. Educational Qualification: Undergraduate/Graduate (Both can apply). Salary & Benefits : Attractive incentives and performance bonuses. Friendly work environment and growth opportunities. For International Process, 5 Days working. Both ways cab provided Contact : For more details or to apply, please contact Tamanna - 7355013912 Fauzia - 9569902470 Apply Now and Be a Part of Our Winning Team! Regards, Tamanna Akhtar Shiningstars ITPL #jobs #jobsinnoida #jobsingurgaon #international #customerservice #delhijobs #bpo #bpojobs #chatprocess #blended #voice #communication
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
Gurugram
Work from Office
International Outbound Voice Process Location- Gurugram CTC- upto 6 LPA 5 Days working US Shifts Both Way cabs Qualifications- Graduation (Mandatory) 2 Year experience into International voice process Notice- Immediate Contact- 9119205824(HR Sarthak)
Posted 1 month ago
8.0 - 13.0 years
10 - 15 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST INTERNATIONAL BANKING PROCESS EXP Call Callibration, Audit, Score , CSAT WFO-Gurgaon Call whatsapp if you have banking exp Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407
Posted 1 month ago
7.0 - 12.0 years
8 - 12 Lacs
Ankleshwar
Work from Office
Candidate should have experience of Customer Liaison (Domestic & International), Export/Import, GST & Compliance Knowledge, Sales Documentation (Export & Domestic), COA/COO Understanding, Collection Monitoring, Required Candidate profile Proficient in D-365 / ERP, Strong English Communication Skills
Posted 1 month ago
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