Greetings from Personal Network!
Top MNC Hiring International Customer Support Specialist (US Shift)
Location:
Start your journey with a leading global organization!
Key Responsibilities:
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Manage inbound and outbound voice interactions with international customers (US market)
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Assist customers by resolving queries and providing correct product or service details
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Deliver a high standard of professionalism, empathy, and customer care on every call
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Accurately update customer interactions and call information in the system
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Achieve performance goals related to call quality, customer satisfaction, and resolution timelines
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Coordinate with internal departments to ensure timely resolution of customer concerns
Job Requirements:
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Experience: 1 to 10 years in International Voice / BPO / Customer Service
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Excellent verbal communication skills in English (mandatory)
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Willingness to work night shifts as per US business hours
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Strong interpersonal abilities with a customer-focused mindset
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Good typing speed and basic knowledge of computer systems
Contact us:
Priya 76192 18164
Nihal 73384 44389 Jyeshta 76191 85930 Raj 98451 62196 Anu 98450 43512 Nithin 98869 64485
Best wishes from Personal Network!
