International Customer Support Executive

Key Responsibilities:

• Handle incoming customer queries via phone, email, or chat.
• Resolve customer complaints efficiently and provide accurate information.
• Maintain records of customer interactions in CRM.
• Escalate unresolved issues to the appropriate departments.
• Ensure high levels of customer satisfaction.
• Meet performance targets including response time, resolution rate, and customer feedback scores.

Requirements:

• Minimum qualification: Graduate/Undergraduate (as per company requirement).
• Prior experience in customer support (preferred but not mandatory for fresher roles).
• Excellent verbal and written communication skills in English.
• Strong listening and problem-solving skills.
• Ability to multitask and work under pressure.
• Comfortable with rotational shifts .

Perks & Benefits:

• Competitive salary and incentives.
• Health insurance and other benefits.
• Paid training.
• Career growth opportunities within the organization.

Job Types: Fresher, Contractual / Temporary
Contract length: 4 months

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Are u comfrortable with contractual job ?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Bangalore, Karnataka (Preferred)

Work Location: In person