Hiring fresher Customer Support Executive

Job Title: Customer Support Executive
Location: GB Palya, Bangalore
Job Type: Full-time (Walk-in Interview Only)

Job Summary:
We are hiring dynamic and customer-focused individuals for the role of Customer Support Executive. The ideal candidate will have excellent communication skills in English and fluency in Hindi or one regional language (Tamil, Kannada, or Bengali). This role involves handling customer queries and providing prompt resolutions with a positive attitude.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally and empathetically
• Resolve customer issues efficiently and escalate when required
• Maintain accurate records of customer interactions
• Follow communication procedures and guidelines
• Ensure high levels of customer satisfaction

Eligibility Criteria:

• Qualification: Graduate (any stream)
• Languages Required: Fluent in English and any one of the following – Hindi, Tamil, Kannada, or Bengali
• Experience: Freshers and experienced candidates are welcome
• Gender: Male and Female candidates can apply

Job Details:

• Salary: Up to ₹20,000 per month
• Working Days: 6 days a week
• Weekly Off: 1 rotational day off
• Shifts: Rotational shifts

Skills Required:

• Excellent communication skills in English
• Customer-centric attitude
• Problem-solving abilities
• Willingness to work in a rotational shift environment

Mode of Interview:
Walk-in Only (No telephonic or online interviews)

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Night shift
• Rotational shift
• UK shift
• US shift
• Weekend availability

Ability to commute/relocate:

• Bengaluru District, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What are the languages you can speak ?

Education:

• Bachelor's (Preferred)

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Bengaluru District, Karnataka (Preferred)

Work Location: In person