International Customer Support Executive || myholidays ||Noida

About Us:-

My Holidays is a leading travel solutions provider specializing in international holiday packages. We are committed to delivering world-class experiences and seamless service to our global travelers. 

Key Responsibilities:-

• Handle customer queries related to international holiday packages.
• Provide detailed information about destinations, itineraries, visa requirements, pricing, and package inclusions.
• Assist customers with bookings, modifications, cancellations, and payment concerns.
• Ensure smooth resolution of customer issues with empathy and accuracy.
• Maintain data and prepare reports using MS Excel.
• Coordinate with internal teams and international partners for flawless travel arrangements.
• Work in rotational shifts as per process requirements.

Requirements:-

• -Graduate in any discipline (background in travel/tourism preferred).
• 0–2 years of experience in customer support (travel industry experience is an advantage).
• Excellent communication skills (spoken & written English must).
• Good knowledge of MS Excel (basic formulas, data entry, reporting).
• Strong problem-solving and customer service orientation.
• Flexibility to work in rotational shifts.

Contact Details