Job Description: Sr. Operation - Executive Experience: Minimum (2yrs. In DMC) The Senior Operations Executive will manage day-to-day travel service functions including bookings, client servicing, vendor coordination, and issue resolution. The role demands strong attention to detail and a working knowledge of travel systems and processes. This position plays a key role in delivering seamless travel experiences to clients and supporting the overall efficiency of the travel desk. Handle end-to-end travel bookings including hotels, transfers, tours and excursions. Manage client interactions and provide prompt resolutions to travel-related queries. Monitor trip progress, cancellations, reschedules, and emergency support. Ensure documentation and data entry accuracy in CRM and booking tools. Assist with daily and weekly reporting and compliance tracking. Work closely with finance for invoicing and reconciliation of travel expenses. Perks & Benefits: PF Medical Insurance Show more Show less
Responsibilities: Must have experience in Holiday domain (International + Domestic) Help clients identify their ideal holiday package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as costing, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from booking the tickets, reserving the hotels worldwide and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer. Negotiate any customizations or modifications requested and accommodate to the best level possible. Resolve any problem that arises regarding the trip for the customer. Regularly update a database containing client details and their travel information. Ensure this data is secured and handled appropriately. Reach the sales and revenue targets. Stay up to date on domestic and international travel trends. Skills Required: Excellent written and verbal skills with an objective to resolve Customer queries with wow experience; Must have knowledge of Sales profile and handling Leads; Good knowledge of Visa Processing & Documentation; Excellent Comprehension and Convincing skills; Soft skill required. Travel Domain experience is a must. GDS knowledge Galileo/Amadeus will be an added advantage. Perks & Benefits: PF Medical Insurance Free Meals Contact Detail= Tanu HR 88103 93685 Show more Show less
Job Summary: We are seeking a dynamic and results-oriented Team Lead to manage and drive the performance of the International Holidays Sales Team . The ideal candidate will have a proven track record in selling international tour packages (FIT), excellent customer handling skills, and team leadership abilities. You will be responsible for achieving sales targets, coaching team members, ensuring quality service delivery, and collaborating with internal stakeholders for smooth operations. Key Responsibilities: Sales & Revenue: Lead a team of sales consultants to achieve individual and team sales targets. Drive B2C sales of international tour packages (e.g., Europe, Asia, Middle East, Africa, etc.). Monitor daily inquiries, leads, and conversions; ensure timely follow-ups and closures. Design competitive travel itineraries in coordination with the Product and Operations team. Maintain an updated knowledge of international destinations, visa norms, airlines, hotels, and suppliers. Team Management: Supervise, motivate, and train team members to enhance productivity and product knowledge. Conduct regular performance reviews and implement incentive programs. Assign tasks, monitor workflow, and ensure adherence to SOPs. Address and resolve team escalations related to clients or operations. Customer Service & Quality: Ensure high standards of customer satisfaction and repeat business. Handle key or high-value clients when necessary. Review customer feedback and take corrective actions as needed. Coordination & Reporting: Work closely with Marketing, Visa, Ticketing, and Accounts teams for seamless service delivery. Prepare daily/weekly/monthly MIS reports and sales forecasts. Maintain accuracy in quotations, POS remarks, and documentation. Key Skills Required: Proven experience in international tour package sales (minimum 4–6 years, 1–2 in a leadership role). Excellent communication and negotiation skills. Strong leadership and people management skills. Destination knowledge across key outbound markets. Working knowledge of GDS/CRS systems is a plus. Proficiency in CRM and MS Office tools. Qualifications: Graduate in Tourism, Hospitality, or Business. Diploma/Certification in Travel & Tourism (preferred). Minimum of 5 years of experience in a holidays/travel company. KPIs: Sales target achievement (monthly/quarterly/yearly). Conversion rate from leads. Team performance and retention. Customer satisfaction score Timely reporting and operational accuracy. Contact Detail:- ( 88103 93685) Tanu Thakur Hr
The job is a Full Time position located in Noida with 1-3 years of experience required for 2 openings. If you can enhance customer engagement through innovative retention strategies, drive higher conversions by nurturing travelers via CRM, and are excited about learning content email marketing and design, then you are invited to join a team of passionate individuals. The ideal candidate should be able to think creatively and present new ideas. The core responsibility involves planning, implementing, analyzing, developing, and optimizing marketing campaigns for myholidays.com primarily through email and other engagement channels. Key responsibilities include performing daily email marketing activities such as set-up, scheduling, testing, deployment, and reporting. Ensuring email programs align with strategies across various channels, verifying content for clarity and tone, troubleshooting technical issues, coordinating with affiliates, planning end-to-end projects for the Email Team, validating email experiments, and creating reports for channel success are also part of the role. Basic qualifications include a minimum of 1 year experience in B2C Digital Marketing, strong oral and written English communication skills, proficiency in MS Excel, ability to perform Engagement Metrics Study & Creative analysis, work independently and in a team, prior experience in data analysis, and ability to plan and execute projects from start to finish. Preferred qualifications consist of working with service providers like Mailchimp, Netcore, Cheetahmail, basic knowledge of HTML, and prior experience in data analytics. The offered perks and benefits include PF/Transport Allowance. Education requirements are flexible with no specific graduation or postgraduate degree necessary. Key skills include messaging campaign, Dynamic Marketing, SMS campaign, and Email Campaign.,
You will be responsible for developing the latest user-facing features using React.js (SSR) and designing a modern, highly responsive web-based user interface. Your role will involve building reusable components and front-end libraries for future use, as well as translating designs and wireframes into high-quality code. You will also be expected to develop a flexible and well-structured front-end architecture, along with the APIs to support it, and optimizing components for maximum performance across a vast array of web-capable devices and browsers. To excel in this role, you should have a strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. A thorough understanding of React.js and its core principles, as well as Next.js and its core principles, is essential. Prior experience with popular React.js workflows (such as Flux or Redux) and familiarity with more current specifications of EcmaScript (such as ES6) will be beneficial. Understanding of server-side rendering (SSR) and familiarity with RESTful APIs, HTML5, CSS3, and modern front-end build pipelines and tools are also desirable. Experience with common front-end development tools like Babel, Webpack, NPM, etc., will be advantageous. In addition to the technical requirements, the ideal candidate should have familiarity with server-side CSS pre-processors and possess a good understanding of responsive design principles. This role requires someone with 2-6 years of experience in front-end development who is enthusiastic about creating high-quality user interfaces that deliver an exceptional user experience. As part of the team, you will enjoy benefits such as PF/ESI, health insurance, and job stability. Join us in Noida for this full-time position and be one of the five openings available in our technology department.,
The role offers you hands-on experience in planning and selling travel packages to clients, providing you with the opportunity to learn how to organize, multitask, and manage time efficiently. You will gain on-the-job learning of best practices in travel management and tourism, along with exposure to the travel and tourism industry and its various responsibilities. Your responsibilities will include having prior experience in the Holiday domain, both International and Domestic, specifically with expertise in Europe destinations. You must be highly efficient in holiday package costing and assist clients in identifying their ideal holiday package based on their preferences and requirements. It is crucial to study and assimilate all information regarding travel destinations, including costing, weather, language, currency, customs, etc. You will need to maintain strong, regular communication and relationships with customers, providing end-to-end service for organizing trips, which includes booking tickets, reserving hotels worldwide, and creating itineraries. Additionally, you will be responsible for providing all relevant travel information such as guides, itineraries, brochures, and maps, and ensuring the sale of the appropriate tour package to the right customer. Negotiating and accommodating customization or modification requests to the best level possible, resolving any trip-related problems for customers, and maintaining a secure, up-to-date client database with travel details are also part of your role. Achieving sales and revenue targets and staying updated on domestic and international travel trends are essential. The skills required for this role include excellent written and verbal communication skills to deliver a wow customer experience, proven sales skills, and experience in handling leads. Knowledge of Visa Processing & Documentation, strong comprehension, and convincing skills, proficiency in soft skills, and customer service etiquette are also necessary. Mandatory travel domain experience with expertise in Europe international destinations and GDS knowledge (Galileo/Amadeus) is considered an added advantage. The perks and benefits that come with this role include PF, Medical Insurance, Free Meals, and Cab facilities during night/odd hours.,
As a Customer Service/Sales Specialist at Affixious, you will play a crucial role in providing top-of-the-line service to our clients in the travel domain, particularly focusing on European countries. With 2-4 years of relevant experience, you will leverage your expertise to ensure customer queries are resolved efficiently and effectively, showcasing your knowledge of European countries and proven track record in handling irate customers. Your responsibilities will include owning the customer service experience and delivering world-class service that exceeds expectations. Your understanding of holiday package sales and corporate travel will be invaluable, while your excellent written and verbal communication skills will enable you to provide a wow experience to our customers. Additionally, your comprehension and convincing skills will be key in addressing customer queries and ensuring their satisfaction. Having knowledge of GDS systems such as Galileo, Amadeus, or Sabre will be an added advantage in this role. Furthermore, your ability to collaborate with the team and liaise with clients will contribute to the overall success of our travel technology solutions. If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we encourage you to apply and join our team in Noida, India. In addition to a competitive salary, Affixious offers health insurance coverage and provides night meals and breakfast for employees. If you are ready to take on this exciting opportunity and contribute to our mission of enhancing operational efficiency and customer satisfaction, please submit your resume to kashish.pandey@affixious.com or contact us at 8527235104.,
We’re Hiring – Holiday Packages Sales Executives (Europe Destinations) Do you have a passion for travel, especially the charm and beauty of Europe? Love helping people design their dream vacations? This is your chance to turn that passion into a successful career! 🔍 Role: Holiday Package Sales Executive – Specialization in Europe Destinations 🏢 Location: Noida 💼 Experience: 1 to 5years Experienced candidates are welcome 💰 Perks: Attractive incentives + Excellent growth opportunities Key Responsibilities: ✅ Understand customer travel preferences and requirements ✅ Offer customized Europe holiday packages with the best itineraries ✅ Handle inquiries and convert leads into confirmed bookings ✅ Provide a smooth and delightful customer experience from start to finish 📩 Apply Now: sneha.james@affixious.com 📞 Contact: 88006 96560 - HR Sneha 🌍 Join our growing travel team and help people explore the wonders of Europe – from the romantic streets of Paris to the scenic Swiss Alps! ✈️🏰 #Hiring #SalesJobs #TravelJobs #EuropeDestinations #HolidayPackages #JobAlert #JoinUs #Recruitment
Company Description Affixious delivers efficient travel technology services at competitive prices, offering fully automated travel solutions. Our team of skilled professionals specializes in Channel Management Software and GDS/API/XML integration for flights and hotels. We emphasize back-office automation and collaborate closely with our client MyHolidays to provide top-notch travel SEO and Mobile Application Development services. Our goal is to help you achieve your business needs with cutting-edge travel technology solutions. Role Description This is a full-time on-site role for a Flight Ticketing Executive located in Noida. The Flight Ticketing Executive will be responsible for handling flight reservations, issuing tickets, and managing customer queries. Day-to-day tasks include processing bookings, handling cancellations and amendments, ensuring customer satisfaction, and adhering to company policies and travel industry regulations. The role also involves coordinating with airlines, travel agents, and other stakeholders to ensure smooth operations. Qualifications Proficiency in Flight Ticketing and Reservations Experience with GDS systems such as Amadeus, Sabre, or Galileo Strong customer service skills and ability to handle inquiries and resolve issues Detail-oriented with strong organizational and multitasking skills Excellent communication skills, both written and verbal Ability to work effectively in a team and manage time efficiently Previous experience in the travel industry is a plus Bachelor's degree in Travel and Tourism or a related field is preferred