International Customer Support Executive

2 years

4 - 7 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Provide exceptional customer service through various communication channels
  • Handle customer inquiries, complaints, and requests in a timely and professional manner
  • Resolve customer issues efficiently while maintaining high satisfaction standards
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to ensure seamless customer experience
  • Follow company policies and regulatory compliance requirements
  • Meet individual and team performance targets
  • Participate in ongoing training and development programmes.

Required Qualifications

Education

  • Graduate degree from a recognized university
  • Any discipline acceptable

Experience

  • Minimum 2 years of relevant customer service experience
  • Experience in banking or financial services preferred
  • Previous experience in process-driven environments advantageous

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹60,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Fluency in English (Verbal & Written),Customer Service : 2 years (Required)
  • Excellent Communication Skills, Basic Computer Proficiency: 2 years (Required)
  • Customer Queries, Accuracy in Data Entry& Documentation : 2 years (Required)
  • Banking or Financial Services, Target-Driven: 2 years (Required)
  • Knowledge of CRM or Customer Support Tools: 2 years (Required)
  • Professional Demeanor and Interpersonal Skills: 2 years (Required)
  • Adaptability to Process-Driven Workflows: 2 years (Required)
  • Participation in Training and Upskilling Programs: 2 years (Required)
  • Process-Driven Workflows, Regulatory Compliance: 2 years (Required)
  • Team Collaboration and Coordination Abilities: 2 years (Required)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

Speak with the employer
+91 9872925120Expected Start Date: 11/08/2025

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