Posted:1 month ago|
Platform:
On-site
Full Time
Handle inbound/outbound international calls or chats/emails professionally
Resolve customer queries with patience and empathy
Maintain service quality as per SLA guidelines
Update CRM systems with accurate interaction details
Meet individual and team KPIs (CSAT, FCR, AHT, etc.)
Stay updated on product and policy changes
Customer-first attitude with good problem-solving skills
Typing speed of 30+ WPM preferred
Willingness to relocate or work from Jaipur location
Fixed salary with timely payouts
Shift allowance and performance-based incentives
Friendly work culture and growth opportunities
Training and development programs
ASSIGNX GLOBAL SOLUTIONS LLP
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