Crescare Solutions Llp

Role Description This is a full-time, on-site role for an International Customer Service Representative based in Mumbai. The International Customer Service Representative will be responsible for providing high-quality customer support, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Key day-to-day tasks include managing customer communication, handling complaints, and working closely with the team to enhance the overall customer experience. Additional responsibilities include maintaining accurate records of customer interactions and taking proactive steps to improve service processes. Qualifications Customer Service, Customer Support, and Customer Experience skills Ability to ensure Customer Satisfaction and address customer inquiries efficiently Excellent verbal and written communication skills Strong problem-solving and conflict resolution abilities Experience working in an international environment is a plus HSC/ Graduate Freshers and Experienced Both can apply with excellent communication. Locations :- Mira Road, Thane , Malad Salary :- 22000 - 38000 One way cab facility available