Posted:1 day ago|
Platform:
Work from Office
Full Time
Handle inbound and outbound emails from customers regarding suspected fraudulent transactions
Investigate disputed or suspicious transactions and raise appropriate fraud claims or case tickets
Meet defined KPI- quality, AHT , CSAT and compliance score
Should be a Graduate (Mandatory)
Should not have gaps in their CV
The candidate should have banking knowledge, and should have basic fraud & dispute knowledge
Should have CIBIL score more than 680+
Should be flexible with night shifts
Mira Road to Churchgate
Thane to CSMT
Vashi to CSMT
Reach out to me on
gerard.fernandes@teleperformancedibs.com or +91 70456 50190
Teleperformance (TP)
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