International Customer Service - Non Voice Process

1 - 6 years

3 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description

We're Hiring: Customer Support Associate (Chat) Bangalore

Location:

Mention HR Rohit on top of the resume for quicker assistance.

HR Contact No. - 9148186690 / rohit.rnath@intouchcx.com

Interview Process

Get ready to showcase your skills! Our selection process is designed to be smooth and efficient:

  1. HR Interaction

    Lets get to know you
  2. Assessment Test

    Show us your aptitude and problem-solving
  3. Operations Round

    Meet with the management team

Position Details:

  • Role:

    Consultant/Sr. Consultant - Customer Support
  • Location:

    Electronic City, Phase 1, Bangalore
  • Shift Timings:

    Rotational Night Shifts
  • CTC: Freshers 17k + 4K - 6K Incentives

  • CTC : Experience 17K - 25K + 4K Incentives

Exclusive Employee Benefits

Complimentary Two-Way Cab

Interview Details

Interviews Happening between Monday to Friday

Documents to Carry

HR Rohit

Government ID Proof (Aadhar Card & PAN Card mandatory)

Dress smart, bring your confidence, and well handle the rest!

What You"ll Do:

  • Assist customers via chat & Email with professionalism and empathy
  • Resolve issues, escalate when needed, and document interactions
  • Meet KPIs like response time and CSAT
  • Share feedback to improve tools and processes

You Bring:

  • Excellent written English and typing skills
  • Email and Chat support experience (1+ year preferred)
  • Strong problem-solving and multitasking abilities
  • Flexibility to work shifts (including weekends/holidays)

Why Work With Us?

Global brand exposure | Learning & growth | Supportive team culture

Apply now

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