International Customer Experience Executive US Shift

1 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

 

Greetings from Personal Network!

 

Hiring Now : International Customer Experience Executive US Shift

 

Location:

 

Launch your career with a renowned global organization! A leading multinational company is seeking confident professionals with excellent English communication skills to join its International Customer Support team. This role provides international exposure, a structured work culture, and excellent long-term growth opportunities.

 

Key Responsibilities:

  • Handle inbound and outbound voice calls with international customers (US market)

  • Resolve customer inquiries and provide accurate information about products and services

  • Maintain high standards of professionalism, empathy, and customer service on every interaction

  • Meet performance benchmarks related to call quality, resolution time, and customer satisfaction

  • Collaborate with internal teams to ensure prompt and effective issue resolution

 

Job Requirements:

  • Experience: 1-10 years in International Voice / BPO / Customer Support

  • Excellent spoken English skills (mandatory)

  • Willingness to work night shifts aligned with US business hours

  • Basic computer knowledge with good typing speed

 

Contact Details:

 

Best Wishes,

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