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International Chat Support

International Chat Support

Outpace Consulting Services

1 - 5 years

2 - 12 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

zendesk Salesforce LiveChat crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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Outpace Consulting Services

www.outpaceconsulting.com

Consulting

Tech City

50-100 Employees

1254 Jobs

Key People

John Doe

CEO
Jane Smith

COO

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International Chat Support