International Chat Support

1 - 3 years

2 - 3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for International Chat Process Customer Service | 6 Months Experience Required | Walk-in at IntouchCX

Company:

Key Responsibilities:

  • Handle customer interactions via chat in a professional, clear, and timely manner
  • Resolve queries related to products, services, or orders
  • Maintain chat handling time, quality, and service standards
  • Escalate unresolved issues to the appropriate internal teams when necessary

Eligibility Criteria:

  • Experience:

    Minimum 6 months in Customer Support (Chat/Email/Voice)
  • Education:

    Must have completed graduation or 12th pass (no current students)
  • Skills Required:

    • Excellent written communication in English
    • Typing speed: Minimum 30 WPM with 90% accuracy
    • Problem-solving attitude and attention to detail
    • Flexible to work in

      rotational shifts


    • Only Immediate Joiners


Perks & Benefits:

  • Decent hike on previous CTC and Years of experience
  • Health insurance + ESI + PF benefits
  • 2-way transportation for night shifts
  • Dynamic international work culture
  • Career growth opportunities

Contact HR Keerthana:

Call: 7032670156
WhatsApp: 9949147272 Email: keerthana.karingula@intouchcx.com

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IntouchCX

Outsourcing and Offshoring Consulting

Winnipeg Manitoba

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