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International Chat Support

1 - 5 years

3 - 11 Lacs

Delhi Delhi India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

zendesk Salesforce LiveChat crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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Outpace Consulting Services
Outpace Consulting Services
www.outpaceconsulting.com

Consulting

Tech City

50-100 Employees

1252 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    COO

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