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Linchpin Technologies
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International BPO || Voice/Non voice

International BPO || Voice/Non voice

Linchpin Technologies

0 - 5 years

0 - 5 Lacs

Mumbai Maharashtra India

Posted:6 months ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer Service

Work Mode

On-site

Job Type

Full Time

Job Description

Handle customer queries and concerns through calls (voice) and chat/email (non-voice) . Deliver prompt and accurate responses while ensuring high customer satisfaction. Document customer interactions and follow standard procedures for issue resolution. Work collaboratively with internal departments to resolve complex issues. Maintain a professional attitude in high-pressure situations. Candidate Requirements: Excellent verbal and written English communication skills. Comfortable working in both voice and non-voice processes. Prior experience in an international BPO is preferred Basic computer knowledge and good typing speed.

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International BPO || Voice/Non voice