International BPO US Sales Executive

1 - 4 years

2 - 4 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Make outbound calls to US-based customers to promote products/services.
  • Convert inbound leads and inquiries into sales.
  • Achieve and exceed daily, weekly, and monthly sales targets and KPIs.
  • Build rapport with potential customers and identify their needs to recommend suitable offerings.
  • Handle objections effectively and close sales with a consultative approach.
  • Maintain accurate records of calls, sales, and customer interactions in the CRM.
  • Provide after-sales support and ensure customer satisfaction.
  • Stay updated on product knowledge, pricing, promotions, and competition.
  • Follow all compliance guidelines and quality assurance protocols relevant to US sales.

Eligibility Criteria:

  • Education:

    Minimum HSC (12th pass); Graduation preferred
  • Experience:

    13 years in International BPO sales (US market experience preferred)
  • Communication:

    Excellent spoken English with a neutral or US accent
  • Technical Skills:

    Familiarity with CRM systems, dialers, and basic computer applications
  • Sales Skills:

    Strong persuasion, negotiation, and closing abilities

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