International BPO Executive

1 - 31 years

2 - 4 Lacs

vikhroli west mumbai/bombay

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities Handling Inbound calls Be Focused on achieving SLA defined by the project Need work in coordination with Sales Team, Account Department and the Lodges Updating trackers on daily basis Previous voice experience preferred Visualizing, planning and achieving improvement in team productivity Coach and help team members whenever required Maintain healthy group dynamics Should be flexible to work as per Process/Team Requirements Coordinate with internal and external customers as necessary Should be Familiarize with customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance Maintain and update internal reports Skill Required Good Facilitation Skills, Strong Verbal and written communication. Ability to work effectively in ambiguity, shifting priorities and multiple deadlines. Possess excellent interpersonal skills, Open to all available Shifts, working on weekends

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