International BPO Executive

WE ARE HIRING FOR INTERNATIONAL VOICE & TECH SUPPORT PROCESSES We’re looking for enthusiastic and career-driven individuals who are passionate about delivering excellent customer experiences for global clients. If you have strong communication skills, a positive attitude, and the confidence to work in an international environment, this is the right opportunity for you! Location: Thane / Malad / Airoli / Vashi / Goregaon. Mode: Work From Office (WFO) Open Positions: International Voice – Banking / Healthcare / Technical Support Semi-Tech Support – Australian Shift Medical Billing (AR) – Blended Process Customer Service – Technical Troubleshooting Roles and Responsibilities Handle inbound/outbound calls for international customers (voice process). Provide accurate solutions for customer or technical queries. Troubleshoot hardware/software and product-related issues. Maintain call quality, compliance, and customer satisfaction scores. Update case logs and documentation in CRM tools. Follow up with customers to ensure issue resolution. Meet daily/weekly performance and quality targets. Coordinate with internal teams for escalated cases. Shift & Schedule: 24×7 Rotational Shifts (Night shift as per process) 5 Working Days | 2 Rotational Week Offs Eligibility Criteria: Qualification: HSC / Graduate (Any Stream) Experience: Freshers eligible for select roles 6 months–1+ year experience in Voice / Customer Service / Medical Billing preferred Communication: Excellent English (C1 / C2 level) Age Limit: Up to 48–49 years Salary Range: ₹3.0 LPA – ₹4.3 LPA (based on process & experience) Additional Benefits: Incentives + Night Shift Allowance + Performance Bonus Rounds of Interview HR Assessment OPS Work Locations Thane / Malad / Airoli / Vashi / Goregaon Contact Information Interested candidates may call or share their updated resume at: hr@nexwhiz.com 9429693447, 7601001179 Regards, Sukamo Global (OPC) Private Limited