Posted:1 week ago|
Platform:
Work from Office
Full Time
-International Voice Process B
To schedule an Interview call - +91 7019251229 - SHOAIB
Requirements:-
- Excellent Communication in English.
- Experienced are welcome to apply!!
- Immediate joiners only.
Job Description:
As an International Voice Process Associate for a International Banking Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Candidates Should have language proficiency and strong communication skills to handle
customer support in a fast-paced environment.
- Handle inbound queries from customers in a professional and friendly manner.
- Identify and resolve customer complaints by providing timely solutions.
- Maintain a high level of customer satisfaction by addressing inquiries promptly.
- Meet individual and team performance metrics, including call handling time, customer
satisfaction, and issue resolution.
- Work collaboratively with cross-functional teams to resolve escalated issues.
- Work Location: Manyata Tech Park
- Shifts: UK Shift (5 days work /2 days off)
- Salary- Upto 6 LPA
- Immediate Joiners Only!!!!
Interested Candidates Can Contact & share Resume To - 7019251229 - (SHOAIB)
or
(shoaibpasha632@gmail.com)
Wroots Global
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