What if the work you did every day could impact the lives of people you knowOr all of humanity
At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.
Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.
Position Summary
Intelligent Automation Engineer position will be a part of the Global Operations Data and AI team that provides management and support of tools/services to users across supply chain, quality, manufacturing organizations. The roles responsibilities include the delivery and support of Intelligent Automation Solutions based on UiPath, OpenAI, PowerApps or related AI/Automation Tools. Requirements of the role may include business process analysis, application configuration, application integrations, end user support, and solving complex technical problems. Position Responsibilities:
- Work as part of Agile scrum teams to design, implement, and test solutions in support of business needs across our Automation, AI and Custom Apps portfolio
Deliver architecture, designs, and implementations - Participate in all aspects of our agile development process, from sprint planning to daily scrum meetings and sprint demos
- Create and execute unit tests to verify functionality
- Troubleshoot and resolve software defects
- Contribute to software design reviews and code reviews
- General to Complex technology support including troubleshooting and resolving day-to-day issues, and root cause analysis of sustaining issues
- Independently debug and resolve complex application issues and problems
Provide application best practice guidance to end users - Manage Application Functionality Updates, Integrations, Configurations, Releases and Security Settings
- Work on sustaining issues, enhancements, and projects
- Develop, update, and implement policies and procedures to maintain best practices across the teams portfolio
- Partner with IT resources in the overall strategy, design, operation, and continual improvement of applications services
All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.
Preferred Experience/Education/Skills:
- Bachelor s degree in computer science, Engineering. Masters preferred.
- 3 + years of experience with strong technical and functional experience in hands on application support, administration, configurations, integration, enhancements, and project work.
- Experience using commercially available solutions UiPath and Microsoft Power Apps.
- Experience with AI / Gen AI applications (LLMs, Prompt Engineering) a plus
- Strong technical experience in hands-on application administration and configuration of both on-premises and cloud delivered services
- Experience in a fast-paced, global, corporate environment including the ability to manage expectations and facilitate prioritization efforts
- Eagerness to learn new technology and processes
- Ability to analyze both technical and data problems then propose solutions
- Excellent oral and written communication skills
- API and scripting experience a plus
- Ability to interface well with cross-functional teammates
- Change control experience in an FDA regulated environment
- All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.
- Willingness to work in shifts to support US business stakeholders (night shift not required).