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7.0 years
0 Lacs
West Bengal, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Odisha, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Tamil Nadu, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Punjab, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Goa, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Assam, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Jammu & Kashmir, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Himachal Pradesh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Jharkhand, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Chhattisgarh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Puducherry, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Mizoram, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Date: 28 Jul 2025 Location: Bangalore, KA, IN, 560100 Custom Field 1: Essential Functions Rewards Senior Manager Location: Bangalore, India Department: Human Resources – Rewards Reports To: Head – Rewards About Syngene Syngene International Ltd. (NSE: SYNGENE, BSE: 539268) is an innovation-focused, publicly listed, global contract research, development, and manufacturing organization (CRDMO) serving the pharmaceutical, biotechnology, nutrition, animal health, consumer goods, and specialty chemical sectors. Job Purpose The Rewards Manager will be responsible for designing, managing, and continuously improving Syngene’s rewards programs to attract, motivate, and retain top talent. This role requires strong analytical, strategic, and consultative skills to ensure compensation and benefits practices align with business objectives, market competitiveness, and internal equity. Key Responsibilities Compensation Strategy: Design and manage competitive compensation structures, including fixed pay, variable pay, and long-term incentives aligned with Syngene’s talent strategy. Annual Compensation Processes: Lead the annual salary review, bonus cycle, and incentive planning processes. Ensure effective governance, communication, and execution. Benchmarking and Market Analysis: Participate in relevant salary and benefits surveys. Analyse market trends and provide recommendations to ensure pay competitiveness. Job Evaluation and Framework Management: Maintain and update the global job framework and grading structures. Ensure internal equity and consistency in role leveling across the organization. Benefits Management: Design, manage, and optimize employee benefits programs to enhance employee value proposition while ensuring cost-effectiveness. Regulatory Compliance: Ensure all compensation and benefits programs comply with local laws and regulations. Data Analytics and Reporting: Analyse compensation-related data to provide insights and support data-driven decisions. Develop compensation dashboards and reports for management. Stakeholder Engagement: Partner with HR Business Partners, Finance, and senior leadership to align rewards strategies with business goals. Employee Communication: Develop and deliver effective communication strategies to enhance employee understanding and engagement with rewards programs. Key Requirements Education: Postgraduate degree in Human Resources, Business Administration, or related field. Compensation certifications (GRP, CCP) are preferred. Experience: 7-10 years of relevant experience in compensation and benefits management, preferably in the pharmaceutical, biotechnology, or manufacturing industries. Skills and Competencies: Strong analytical and quantitative skills Proficiency in Excel and HRIS systems Deep understanding of compensation principles, job evaluation methodologies, and regulatory frameworks Excellent communication, presentation, and stakeholder management skills Ability to manage multiple priorities and deliver within tight timelines High level of integrity and attention to detail Why Join Us Work with a global leader in contract research and manufacturing Be part of a dynamic, growth-oriented organization that values talent and innovation Opportunity to design and implement rewards strategies that directly impact business outcomes and employee experience
Posted 15 hours ago
10.0 - 15.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Date: 28 Jul 2025 Location: Bangalore, KA, IN, 560099 Custom Field 1: Discovery Services Job Title: In-vitro Bioanalytical Scientist Job Location: Bangalore About Syngene : Syngene (www.syngeneintl.com) is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply. At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit Mandatory expectation for all roles as per Syngene safety guidelines Overall adherence to safe practices and procedures of oneself and the teams aligned Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company’s integrity & quality standards Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times. Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace. Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self Compliance to Syngene’ s quality standards at all times Hold self and their teams accountable for the achievement of safety goals Govern and Review safety metrics from time to time Core Purpose Of The Role Client facing, scientific leadership role your main responsibility will be to provide expert DMPK support to multidisciplinary integrated Drug Discovery projects Defining and implementing the DMPK strategy to expedite project progression. Participate in various capability building projects as per business requirements The candidate will be responsible for providing input into the design of experimental protocols and Bioanalytical procedures for the analysis of drug candidates in biological samples Should deliver scientific presentation in departmental journal club and write official Project reports Role Accountabilities Plan and supervise routine Bioanalytical work flow to ensure deliverables/ productivity, along with verification of analytical study data for its accuracy and integrity. Mentor and supervise fellow scientists for method development and troubleshooting for routine as well as critical Bioanalytical work The candidate should be able to troubleshoot LC-MS/MS based bioanalytical methods and he should play key role in evaluation/interpretation of bioanalytical results. Candidate is expected to have basic understanding in interpretation of Mass/UV Spectra Should ensure preventative maintenance and calibration schedules of HPLC & mass spec by coordinating with vendor and support staff General understanding of Drug metabolism and Pharmacokinetics Leadership Capabilities People management Strong communication skills Team building Good communication Strong problem solving attitude Reasonable Interpersonal skills Syngene Values All employees will consistently demonstrate alignment with our core values Excellence Integrity Professionalism Accountabilities As a Syngene Leader (only For Leadership Hires) Champion effective Environment, Occupational Health, Safety and Sustainability (EHSS) practices for the company and oversee compliance with those practices within Biologics business. Play an active leadership role in monitoring and verifying safety performance through Gemba walks and other safetyled activities. Foster a corporate culture that promotes an environment, occupational health, safety, and sustainability (EHSS) mindset as well as the highest standards of quality, integrity, and compliance. Put people at the heart of our success by providing clear, active leadership defined by the Syngene leadership framework setting high standards of people management, career planning and talent retention as a priority. Experience Minimum 10-15 years of relevant industry Demonstrated Capability Collaboration Leading Team Bioanalytical Excellence Education M. Pharm in Pharmaceutical sciences, Pharmaceutical Analysis with, Minimum 10 years of experience in handling ADME assays and HPLC and LCMS/MS Or Fresh Ph D in similar disciplines Equal Opportunity Employer It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities.
Posted 15 hours ago
7.0 years
0 Lacs
Karnataka, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Telangana, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Are you a real Machine Learning enthusiast? Does the magic of the data world fascinate you? Here at Microsoft Search we have been working on Machine Learning much before it became cool to do so. Here we are solving real world problems to empower millions of people around the globe. Microsoft Search powers delightful and relevant experiences for enterprise users to cater to their overall information need. As part of this team, you would get a chance to work on the core search stack powering all Copilot Search scenarios. We are looking for candidates who can help build the next generation Machine Learning system. Candidates are expected to be hands on and experienced on data mining, ranking, clustering, recommendation systems. As a Data Scientist II in the team, you will be working on challenging problems, demonstrate quantifiable end user impact through product quality improvements and share learnings with the team. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Some of the specific search relevance areas that the team is focused on are: End to end ranking of search results Personalization of search results LLM applications to Search problems Experiment with State of the Art encoding/decoding architectures for Search Document Text/Passage extraction and understanding Compliance and Privacy aware Machine Learning training pipelines at scale Qualifications Required Qualification: Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND +2 year(s) data-science experience (e.g., managing structured and unstructured data, applying statistical tec OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 4+ years data-science experience (e.g., managing structured and unstructured data, applying statistical tec OR equivalent experience. 1+ year(s) customer-facing, project-delivery experience, professional services, and/or consulting experience. 2+ years of experience in Data Science, Machine Learning, Software Engineering. Hands on experience of implementing and shipping production quality Machine Learning models or Data pipelines. Prior work/research experience in Search domain is preferable. Preferred Qualifications Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, OR related field AND 1+ year(s) data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, OR related field AND 3+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, OR related field AND 5+ years data-science experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results) OR equivalent experience. #M365Core Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Madhya Pradesh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Andhra Pradesh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Chandigarh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Uttarakhand, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Kerala, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Maharashtra, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Tripura, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
7.0 years
0 Lacs
Bihar, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance. Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft’s best practices. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements** and **deep technical assessments. Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution. Drive creation and reusability of IP including scripts, tools, and technical documentation to support scalable SfMC engagements. Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Qualifications 7+ years of experience in cloud data platforms, with a strong focus on Azure. Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. Strong understanding of distributed computing, big data processing, and data lake architectures. Familiarity with Cosmos DB and SQL Server will be helpful. Experience with Azure architecture, including IaaS, PaaS, and serverless components. Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. Solid understanding of networking, security, and resilience in cloud-native applications. Knowledge of Power BI will be helpful. Strong problem-solving skills and ability to work collaboratively in cross-functional teams. Excellent communication skills in international environments – both spoken and written English. Effective learning and presentation skills, with comfort in addressing both small and large audiences. Ability to work under pressure and meet deadlines. Additional Qualifications Configure Azure Monitor, Log Analytics Workspaces, and Diagnostic Settings for telemetry ingestion. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
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