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Teleperformance
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Insurance Sales Executive

Insurance Sales Executive

Teleperformance

0 - 31 years

2 - 3 Lacs

sector 19 gurgaon/gurugram

Posted:2 days ago| Platform: Apna logo

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Skills Required

support chat crm software resolve service communication

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities: Provide customer support through various channels(blended) such as calling, email, chat, voice and non-voice processes. Handle international customer inquiries with a focus on blended process (calling + email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Desired Candidate Profile: 1-4 years of experience in BPO Customer Service with cold calling. Strong communication skills for effective interaction with customers via multiple channels (calling, email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Any graduates/post-graduates or pursuing are eligible Freshers aren't eligible Comfortable to work in rotational shifts Job Details: Any 6 days of working(rotational) Any 1 days of Week off(rotational) Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary - 26,000 CTC + 10K Joining Bonus + incentives upto 30K(per month) Location- Gurgaon For further enquiry regarding this job, contact: HR Rishabh 7005140087 rishabh.barman@teleperformancedibs.com

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Insurance Sales Executive