Insurance Operations Analyst

Skill required: Retirement Solutions - Policy Servicing
Designation: Insurance Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Tower: UK Life and Pensions- Policy Administration
What are we looking for? Skillset: • Graduate in any stream. • Open to flexible shifts based on business requirements. • Good verbal & written communication skills • Good typing skill and attention to detail. • Good time management skills. Ability work independently Must have/ minimum requirement: • Over 4 years of experience in the UK Life, Pensions and Investment domain, specifically in Policy Administration (preferred). Candidates with equivalent experience in U.S. retirement services will also be considered. • Strong analytical skills with the ability to comprehend complex information and derive meaningful insights to support decision-making. • Proficient in the use of Microsoft Office tools for documentation, reporting, and data analysis.
Roles and Responsibilities: Roles & Responsibilities: • Process Life and Pensions Policy Administration tasks, including change requests for in-force insurance policies such as mid-term adjustments and endorsements (additions, deletions, or modifications to existing policy provisions). • Review incoming policy administration requests for completeness and accuracy; process requests and follow up for additional information or documentation when necessary. • Coordinate with internal and external stakeholders to ensure timely and accurate completion of policy-related transactions. • Adhere to all relevant regulatory guidelines, company procedures, and state/local compliance requirements. • Investigate and respond to queries or requests raised by Business Partners and Client Support Teams, ensuring timely and effective resolution. • Actively participate in process improvement initiatives and support automation efforts to enhance operational efficiency. • Ensure adherence to defined Quality Control standards, maintaining accuracy and compliance across all processed transactions. • Leverage strong organizational skills to identify and prioritize high-value or time-sensitive transactions. • Balance and complete daily BAU activities along with assigned projects and additional responsibilities within agreed timelines.