Insurance Business Analyst

ROLE RESPONSIBILITIES

analyzing

Identify and resolve application issues to ensure optimal performance and usability for the various system end-users and providing root cause analysis with recommendations for improvements.

workflow designs

meetings, and presentations

business/functional requirements with key business users

Build strong relationships within the business units and support functions to understand the business needs.

troubleshooting and resolving issues

Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible.

Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.

UAT

TECHNICAL QUALIFICATIONS

business analysis

GuideWire Policy Center

integration to external systems.

policy administration solutions

agile methodologies

business requirements, functional requirements or user stories, business process diagrams, and data rules is required.

Knowledge and experience in reviewing, reengineering or developing IT solutions for business process/improvements automation.

Experience with visualization tools is beneficial.

Candidate has experience with troubleshooting system issues.

GENERAL QUALIFICATIONS

Possess strong verbal and written communication skills.

Possess excellent problem-solving and analytical skills.

Candidate has strong initiative with an ability to self-manage. Comfortable with ambiguity and able to work through it to get the right things done.

Team player who works well with technical and business resources.

Must be able to see tasks through to completion without significant guidance.

Possess Personal time management skills and ability to meet individual and team deadlines.

Microsoft Project, Excel, PowerPoint.

Experience with SharePoint, UI mockup tool.

. Certified Business Analyst Professional (CBAP) is a plus but not required.