Insurance Business Analyst

Job Title: Business Analyst Data & Insurance Domain 
Location: Mumbai (Full-Time, Work from Office) Experience: 4 8 years 

Industry: Technology Consulting / Insurance 
Employment Type: Full-Time  About Us PwC India (PricewaterhouseCoopers) is a leading professional services firm delivering high-quality advisory, consulting, and technology solutions across industries. Within our Technology Consulting practice, we specialize in helping clients unlock the power of Data, Analytics, and Cloud to drive business transformation. Our Data & Analytics team works extensively with Indian insurance clients, delivering innovative and scalable solutions including Data Migration, Data Lake and Data Warehouse implementation, Reporting modernization, and full-spectrum data lifecycle services. We are seeking a highly motivated Business Analyst to join our team in Mumbai to support critical client engagements in the insurance sector.  Key Responsibilities 

• Requirement Gathering: Engage with insurance stakeholders (business, operations, IT) to collect, analyze, and validate business and data requirements. 
• Documentation:  
• Create clear and comprehensive Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), user stories, and process documentation. 
• Develop process flows, wireframes, and support technical documentation for data teams. 
• Data Analysis & Mapping:  
• Conduct detailed data mapping between source (e.g., core insurance platforms) and target systems (data lake, data warehouse). 
• Collaborate with data architects to translate business requirements into logical data models. 
• Data Modeling:  
• Contribute to data modeling discussions by understanding conceptual, logical, and physical data models. 
• Work with data engineers to ensure alignment between business requirements and data architecture. 
• Stakeholder Management:  
• Act as a liaison between business users and technical teams, ensuring clarity and alignment. 
• Organize and lead workshops, requirement walkthroughs, and review sessions. 
• QA/UAT Support:  
• Help in preparing test scenarios, validating data, and facilitating user acceptance testing (UAT). 
• Insurance Domain Expertise:  
• Understand insurance business functions (underwriting, policy issuance, claims, endorsements, renewals). 
• Must have knowledge of Life, General & Health Insurance. 
• Familiarity with IRDAI regulations, reporting needs, and insurance KPIs. 
• 4+ years of experience as a Business Analyst, with a strong background in insurance services(Life, General & Health). 
• Hands-on experience in documenting BRDs, FSDs, data mapping sheets, and process documentation. 
• Strong exposure to data-centric projects (e.g., migration, data warehousing, reporting). 
• Working knowledge of data modeling concepts understanding of entities, relationships, and normalization. 
• Proficiency in MS Excel, PowerPoint, Visio, and tools like JIRA, Confluence. 
• Excellent communication, analytical thinking, and stakeholder engagement skills. 
• Functional knowledge of insurance processes and terminology. 

Educational Qualifications 

• Master’s in Business Administration, Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field is required. 
• Relevant certifications (e.g., CBAP, IIBA, or domain-specific certifications in insurance) are an added advantage. 

Good to Have 

• Familiarity with SQL and ability to perform basic data analysis or validation. 
• Exposure to cloud platforms such as Azure, AWS, or GCP in the context of data services. 
• Experience with BI/reporting tools like Power BI, Tableau, or Qlik.