Insurance Branch Manager

Key responsibilities

• Sales and business growth:

  • Develop and implement sales strategies to meet and exceed sales targets.   
  • Recruit, train, and manage a team of sales managers or agents to drive productivity.   
  • Expand the customer base through new business opportunities.   

• Team and operational management:

  • Oversee all daily branch operations to ensure smooth and efficient functioning.   
  • Manage and motivate the sales team to achieve performance goals.   
  • Conduct training and skill development sessions for staff.   

• Compliance and risk management:

  • Ensure the branch and team comply with all company policies, procedures, and regulatory requirements.   
  • Maintain up-to-date knowledge of insurance products and industry standards.   

• Customer relationship management:

  • Build and maintain strong relationships with customers and stakeholders.   
  • Address customer queries, complaints, and issues promptly.   

• Financial and performance monitoring:

  • Manage the branch's financial performance.   
  • Analyze performance reports, market trends, and competitor activities.   
  • Report findings and performance to senior management.