Inside Sales Representative

Job Description

Role:- Inside Sales Executive Location: Sector 48, Gurgaon Industry:- Forex and financial services Job Summary:- The ideal candidate will be responsible for handling inbound and outbound customer inquiries, converting leads into sales, and providing excellent customer service for our range of foreign exchange and financial products. Key Responsibilities:- Handle inbound/outbound calls and respond to customer inquiries regarding forex services (currency exchange, forex cards, remittance, etc.). Understand customer needs and recommend appropriate products or services. Convert leads generated through various marketing platforms into successful transactions. Maintain detailed records of customer interactions and transactions in the CRM system. Provide guidance and support on the forex booking process and address any queries or concerns. Coordinate with operations and support teams to ensure smooth service delivery. Follow up with potential clients and nurture long-term customer relationships. Meet or exceed monthly sales targets and KPIs set by the company. Keep up to date with product knowledge and market trends in the forex and travel finance industry. Requirements:- Bachelor's degree in Business, Finance, Marketing, or related field. 1–3 years of experience in inside sales, telesales, or customer support (experience in financial services or travel domain preferred). Excellent communication and interpersonal skills. Ability to understand client requirements and provide appropriate solutions. Strong persuasion and negotiation skills. Proficiency in CRM software and MS Office tools. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Compensation Package: Commission pay Yearly bonus Schedule: Day shift Morning shift Experience: Inside sales: 1 year (Preferred) Language: English (Required) Location: Gurgaon, Haryana (Required) Work Location: In person