Inside Sales Executive

Inside Sales Executive (Online Sales & CRM Management)Job Summary

We are looking for a motivated and career-driven Inside Sales Executive to handle online sales inquiries, maintain our CRM system, and ensure regular follow-ups with prospective customers. The ideal candidate should have a basic understanding of sales, strong communication skills, and the ability to manage multiple product categories effectively. This role is perfect for individuals aspiring to grow their career in sales and business development.

Key Responsibilities

• Respond promptly and professionally to online sales queries across various channels (email, chat, website forms, social platforms, etc.).
• Maintain, update, and organize customer data in the CRM system.
• Conduct regular follow-ups with potential leads and existing customers to drive conversions.
• Understand the basics of the sales cycle, lead nurturing, and customer engagement.
• Manage and promote multiple product categories, ensuring accurate product knowledge and customer guidance.
• Coordinate with internal teams (operations, marketing, product) for order processing or customer support when needed.
• Prepare basic sales reports and track lead performance.
• Ensure an excellent customer experience through clear, concise, and professional communication.

Requirements

• Bachelor’s degree preferred (any discipline); freshers with strong interest in sales are welcome.
• Basic understanding of sales concepts and customer handling.
• Strong proficiency in computers, online tools, and CRM systems.
• Excellent English communication skills (written and verbal).
• Ability to manage time, prioritize tasks, and handle multiple product lines.
• Self-motivated, enthusiastic, and eager to build a career in sales.

Preferred Skills

• Experience with CRM software (HubSpot, Zoho, Salesforce, or similar).
• Familiarity with online sales channels and digital communication tools.
• Good organizational and follow-up discipline.

What We Offer

• Opportunity to learn and grow in a sales-focused career.
• Exposure to multiple product categories and diverse customers.
• Supportive work environment with mentorship and training.
• Performance-based incentives.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

• Paid time off

Work Location: In person