Inside Sales Executive / Customer support Executive

Technoarete

1 - 3 years

2 - 3 Lacs

Chennai

Posted:6 days ago| Platform:

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Skills Required

Sales Process Inside Sales Inbound Customer Service Inbound Sales Sales Support Sales Coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

Inside Sales Executive:

Convert leads into successful registrations by engaging with customers and providing information about our offerings.
Follow up with customers who have shown interest, answer their queries, and assist them in completing their registration.
Maintain accurate and up-to-date records of customer interactions and registrations using CRM systems.
Ensure timely and effective communication with customers via calls, emails, and chat, addressing their needs and facilitating the registration process.
Provide regular updates on the progress of leads and registrations, reporting any challenges encountered.
Utilize Excel, Google Sheets, and Google Docs to track, maintain, and update customer data and progress in an organized manner.
Work towards achieving individual and team registration targets.
A minimum of 1-3 years of experience in inside sales, customer service, or a similar customer-facing role.
Excellent verbal and written communication skills with a customer-centric approach.
Strong ability to engage customers and guide them through the registration process.
Proficiency in using CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite, with advanced skills in Excel and Google Sheets for data maintenance and reporting.
Comfortable using Google Docs for documentation and collaborative work.
Goal-oriented with a focus on meeting registration targets.
A Bachelors degree or equivalent experience is preferred, but not mandatory.

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