Inside Sales Executive

0 - 3 years

3 - 4 Lacs

Posted:13 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

About the company:

Chessbrainz is a leading Sports Tech company based in Mumbai with a presence in 50+ countries, empowering kids (ages 514) worldwide through structured chess education and technology-driven learning.

Location - Ghatkopar west, Mumbai

Working days- 6 days

Working hours - 10pm - 7am

Work setup- In office Night shift

Key Responsibilities:

  • Handle renewal conversations with existing customers via whatsapp or calls
  • Ensure timely renewal of subscriptions/contracts
  • Follow up with customers before renewal dates.
  • Address customer queries, concerns, and objections related to renewals.
  • Coordinate with internal teams for smooth renewal processing.
  • Provide basic product information and upsell/cross-sell where applicable.

Required Skills & Qualifications:

  • Strong communication and negotiation skills
  • Ability to work in a night shift environment
  • Good problem-solving and follow-up skills
  • Customer-focused attitude

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