Inside Sales Coordinator

Company Description

Ocimum Electronics, a brand of Wood Square Technologies, is a dynamic "Make in India" company at the forefront of the interactive and video industry. Specializing in developing cutting-edge solutions, Ocimum offers interactive panels and displays for educational institutions and corporate boardrooms, along with video collaboration solutions. Each product is rigorously tested for quality and sustainability, incorporating eco-friendly materials and energy-efficient designs. While the company is rooted in India, it maintains a global reach by exporting innovative solutions internationally.

Role Description

This is a full-time on-site role for an Inside Sales Coordinator located in Mohali. The Inside Sales Coordinator will be responsible for handling customer inquiries, maintaining customer satisfaction, and processing orders. Daily tasks will include communicating with clients to understand their needs, providing product information, and ensuring that orders are processed efficiently and accurately. The role also involves collaborating with other departments to ensure seamless operations and customer experiences.

Qualifications

• Inside Sales and Order Processing skills
• Customer Service and Customer Satisfaction skills
• Strong Communication skills
• Excellent organizational and multitasking abilities
• Ability to work independently and in a team environment
• Experience in the AV/IT industry is a plus
• Bachelor's degree in Business, Marketing, or a related field is preferred