Inside Sales Coordinator (Female)

Job Responsibilities:

• Make outbound calls to existing and potential customers.
• Handle inbound customer inquiries related to products, orders, payments, and deliveries.
• Explain product details, offers, and promotions to customers.
• Assist customers in placing orders online or over the phone.
• Resolve customer complaints and issues in a timely and professional manner.
• Maintain a daily call log and update the CRM with call outcomes.
• Follow up on leads and ensure customer satisfaction.
• Coordinate with internal teams like logistics, warehouse, and support when required.

Requirements:

• 6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).
• Excellent communication skills in Hindi and English (regional languages a plus).
• Basic computer knowledge and familiarity with CRM systems or online order systems.
• Positive attitude, patience, and ability to handle pressure.
• High school diploma or equivalent (Bachelor’s degree preferred).

Key Skills:
Customer Service, Communication, CRM, Sales Support, eCommerce Operations

Females are preffered for this job

Interested candidates can send there resume at hr@srvpl.com

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person