Roles and Responsibilities: Collaborate with product managers and developers to define and implement innovative solutions for the product direction, visuals, and experience. Execute all visual design stages from concept to final hand-off to development. Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas. Design UI elements such as menus, tabs, and widgets for mobile and web platforms. Conduct user research and evaluate user feedback to enhance the user experience. Present and defend designs and key milestone deliverables to peers and executive-level stakeholders. Establish and promote design guidelines, best practices, and standards. Requirements: Proven UI/UX design experience with a strong portfolio. Proficiency in tools like Figma, Adobe XD, Sketch, InVision, etc. Solid experience in creating wireframes, storyboards, user flows, process flows, and site maps. Strong understanding of mobile-first and responsive design. Up-to-date with the latest UI trends, techniques, and technologies. Ability to solve problems creatively and effectively. Excellent communication and teamwork skills. Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field (preferred). Nice to Have: Experience with basic front-end development (HTML/CSS/JavaScript). Motion design or animation skills. Experience working in agile/scrum development processes. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person

Roles and Responsibilities: Collaborate with product managers and developers to define and implement innovative solutions for the product direction, visuals, and experience. Execute all visual design stages from concept to final hand-off to development. Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas. Design UI elements such as menus, tabs, and widgets for mobile and web platforms. Conduct user research and evaluate user feedback to enhance the user experience. Present and defend designs and key milestone deliverables to peers and executive-level stakeholders. Establish and promote design guidelines, best practices, and standards. Requirements: Proven UI/UX design experience with a strong portfolio. Proficiency in tools like Figma, Adobe XD, Sketch, InVision, etc. Solid experience in creating wireframes, storyboards, user flows, process flows, and site maps. Strong understanding of mobile-first and responsive design. Up-to-date with the latest UI trends, techniques, and technologies. Ability to solve problems creatively and effectively. Excellent communication and teamwork skills. Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field (preferred). Nice to Have: Experience with basic front-end development (HTML/CSS/JavaScript). Motion design or animation skills. Experience working in agile/scrum development processes. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person

1. Graphic Designer We are looking for a talented and versatile Graphic Designer to join our eCommerce team. The candidate must be skilled in motion graphics, image editing, and illustration, with proficiency in Adobe Photoshop, Illustrator, and video editing software such as Premiere Pro and After Effects. You will play a key role in designing engaging visuals for our website, social media handles, and product listings, as well as creating marketing materials like brochures, flyers, and visiting cards. Key Responsibilities: Motion Graphics & Video Editing : Design and create motion graphics and animated content for social media posts, promotional videos, and product videos. Proficiency in Adobe After Effects and Premiere Pro is essential for video editing tasks. Image Editing : Utilize Adobe Photoshop to edit and retouch images, ensuring they are optimized for web use and meet eCommerce platform standards. Logo Design & Branding : Use Adobe Illustrator to create and refine logos, ensuring consistency with the brand’s identity across all materials. Design Marketing Materials : Design high-quality print materials such as brochures, flyers, visiting cards, and catalogues using Illustrator and Photoshop. Social Media Content Creation : Develop visually compelling posts and graphics for various social media platforms (Facebook, Instagram, Twitter, etc.) to engage and attract customers. Website Design & Modifications : Create and update banners, graphics, and other visual elements on the company website to maintain a fresh, visually appealing online presence. Amazon A+ Content : Design and optimize A+ content for our Amazon listings, ensuring high-quality images, infographics, and other visual assets to boost product visibility and sales. Illustration : Create custom illustrations to support branding, marketing campaigns, and content on digital and print media. Skills & Qualifications: Proven experience as a Graphic Designer with a strong portfolio showcasing expertise in motion graphics, image editing, and branding. Proficiency in Adobe Photoshop for image editing and Adobe Illustrator for logo design, brochures, flyers, and other marketing materials. Strong knowledge of motion graphics and video editing using Adobe After Effects and Premiere Pro . Job Type: Full-time Pay: ₹10,000.00 - ₹50,000.00 per month Benefits: Paid time off Schedule: Day shift Monday to Friday Work Location: In person

1. Graphic Designer We are looking for a talented and versatile Graphic Designer to join our eCommerce team. The candidate must be skilled in motion graphics, image editing, and illustration, with proficiency in Adobe Photoshop, Illustrator, and video editing software such as Premiere Pro and After Effects. You will play a key role in designing engaging visuals for our website, social media handles, and product listings, as well as creating marketing materials like brochures, flyers, and visiting cards. Key Responsibilities: Motion Graphics & Video Editing : Design and create motion graphics and animated content for social media posts, promotional videos, and product videos. Proficiency in Adobe After Effects and Premiere Pro is essential for video editing tasks. Image Editing : Utilize Adobe Photoshop to edit and retouch images, ensuring they are optimized for web use and meet eCommerce platform standards. Logo Design & Branding : Use Adobe Illustrator to create and refine logos, ensuring consistency with the brand’s identity across all materials. Design Marketing Materials : Design high-quality print materials such as brochures, flyers, visiting cards, and catalogues using Illustrator and Photoshop. Social Media Content Creation : Develop visually compelling posts and graphics for various social media platforms (Facebook, Instagram, Twitter, etc.) to engage and attract customers. Website Design & Modifications : Create and update banners, graphics, and other visual elements on the company website to maintain a fresh, visually appealing online presence. Amazon A+ Content : Design and optimize A+ content for our Amazon listings, ensuring high-quality images, infographics, and other visual assets to boost product visibility and sales. Illustration : Create custom illustrations to support branding, marketing campaigns, and content on digital and print media. Skills & Qualifications: Proven experience as a Graphic Designer with a strong portfolio showcasing expertise in motion graphics, image editing, and branding. Proficiency in Adobe Photoshop for image editing and Adobe Illustrator for logo design, brochures, flyers, and other marketing materials. Strong knowledge of motion graphics and video editing using Adobe After Effects and Premiere Pro . Job Type: Full-time Pay: ₹10,000.00 - ₹50,000.00 per month Benefits: Paid time off Schedule: Day shift Monday to Friday Work Location: In person

1. Paid Media Strategy & Execution Develop, implement, and optimize paid marketing strategies across Google Ads, Meta (Facebook & Instagram), LinkedIn, and other relevant channels. Plan and manage monthly budgets to achieve ROAS (Return on Ad Spend) and CAC (Customer Acquisition Cost) targets. Create and execute A/B tests for creatives, audiences, and landing pages to continuously improve conversion rates. 2. Performance Analytics & Reporting Track, measure, and analyze campaign performance using GA4, Meta Ads Manager, and other analytics tools. Prepare weekly, monthly, and campaign-level performance reports with actionable insights. Analyze customer journey metrics (impressions, clicks, add-to-cart, purchases) and suggest optimization strategies. 3. Funnel & Conversion Rate Optimization (CRO) Identify bottlenecks in the marketing funnel and propose solutions to increase lead-to-sale conversion rates. Work closely with design and tech teams to improve landing page performance (speed, UI/UX, messaging alignment). Optimize remarketing strategies to boost repeat purchases and customer lifetime value. 4. Promotion & Campaign Planning Plan and execute strategic campaigns around key brand moments (e.g., 21on21 Sale, festivals, professional days). Collaborate with content and creative teams to design high-performing ad creatives and messaging that align with 21GenX’s premium, aspirational tone. Suggest new offers, hooks, and FOMO-driven ideas to improve campaign impact. 5. Audience Segmentation & Targeting Develop detailed audience personas and segmentations based on behavioral data (e.g., working professionals, design enthusiasts, tech lovers). Refine targeting strategies to improve acquisition quality and minimize wastage. Explore new channels (e.g., influencer collaborations, affiliate marketing) to reach niche segments. 6. Collaboration & Stakeholder Management Work cross-functionally with merchandising, content, creative, and tech teams to ensure brand and performance goals are aligned. Coordinate with external agencies or freelance partners when needed for campaign execution. Regularly update management on progress, challenges, and upcoming opportunities. 7. Marketing Automation & Tools Utilize marketing automation tools (e.g., CleverTap, email marketing platforms) to design effective retargeting and loyalty campaigns. Set up and maintain pixel tracking, UTM tagging, and attribution models for accurate data measurement. Key KPIs to Monitor ROAS (overall and by channel) CAC vs. target Conversion rate (ad click to purchase) Cost per lead and cost per purchase Customer retention and repeat purchase rates Campaign ROI and revenue contribution Website traffic growth and quality (session duration, bounce rate) Job Type: Full-time Pay: ₹17,597.11 - ₹125,000.00 per month Benefits: Paid time off Schedule: Day shift Monday to Friday Work Location: In person

TELESALES EXECUTIVE (Female) Initiate outbound calls to potential customers to introduce and promote products/services. Conduct follow-up calls to nurture leads. Build rapport with potential customers. Identify potential leads through effective questioning and conversation. Meet and exceed daily, weekly, and monthly sales targets. Efficiently manage call time to maximize productivity and achieve sales goals. Stay updated on industry trends, product knowledge, and sales techniques. Follow predefined scripts while adapting to customer responses to maintain consistency Maintain an accurate inventory of materials used for custom sales presentations, such as brochures, picture gallery, product links Contact customers to schedule appointments and make sure Sales Representatives have the best, most updated support materials, I help the sales department improve their productivity. While sales representatives are unavailable, handle urgent calls, emails, and messages, inform customers of delays, arrange delivery dates, and schedule marketing events. Process handling orders through the mail, email, or phone and checking that the order has the correct price, discount, and product number. Ensure efficient handling of sales, marketing, queries, and deliveries by working with other departments. Make potential customers to be interested in a company’s products and services as possible. Requirements: 6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred). Excellent communication skills in Hindi and English (regional languages a plus). Basic computer knowledge and familiarity with CRM systems or online order systems. Positive attitude, patience, and ability to handle pressure. High school diploma or equivalent (Bachelor’s degree preferred). Key Skills: Telecalling, Customer Service, Communication, CRM, Sales Support, eCommerce Operations Interested candidates can send there resume at [email protected] Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Preferred) Work Location: In person

TELESALES EXECUTIVE (Female) Initiate outbound calls to potential customers to introduce and promote products/services. Conduct follow-up calls to nurture leads. Build rapport with potential customers. Identify potential leads through effective questioning and conversation. Meet and exceed daily, weekly, and monthly sales targets. Efficiently manage call time to maximize productivity and achieve sales goals. Stay updated on industry trends, product knowledge, and sales techniques. Follow predefined scripts while adapting to customer responses to maintain consistency Maintain an accurate inventory of materials used for custom sales presentations, such as brochures, picture gallery, product links Contact customers to schedule appointments and make sure Sales Representatives have the best, most updated support materials, I help the sales department improve their productivity. While sales representatives are unavailable, handle urgent calls, emails, and messages, inform customers of delays, arrange delivery dates, and schedule marketing events. Process handling orders through the mail, email, or phone and checking that the order has the correct price, discount, and product number. Ensure efficient handling of sales, marketing, queries, and deliveries by working with other departments. Make potential customers to be interested in a company’s products and services as possible. Requirements: 6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred). Excellent communication skills in Hindi and English (regional languages a plus). Basic computer knowledge and familiarity with CRM systems or online order systems. Positive attitude, patience, and ability to handle pressure. High school diploma or equivalent (Bachelor’s degree preferred). Key Skills: Telecalling, Customer Service, Communication, CRM, Sales Support, eCommerce Operations Interested candidates can send there resume at hr@srvpl.com Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Paid time off Schedule: Day shift Monday to Friday Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Responsibilities: Make outbound calls to existing and potential customers. Handle inbound customer inquiries related to products, orders, payments, and deliveries. Explain product details, offers, and promotions to customers. Assist customers in placing orders online or over the phone. Resolve customer complaints and issues in a timely and professional manner. Maintain a daily call log and update the CRM with call outcomes. Follow up on leads and ensure customer satisfaction. Coordinate with internal teams like logistics, warehouse, and support when required. Requirements: 6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred). Excellent communication skills in Hindi and English (regional languages a plus). Basic computer knowledge and familiarity with CRM systems or online order systems. Positive attitude, patience, and ability to handle pressure. High school diploma or equivalent (Bachelor’s degree preferred). Key Skills: Customer Service, Communication, CRM, Sales Support, eCommerce Operations Females are preffered for this job Interested candidates can send there resume at [email protected] Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Required) Work Location: In person

1. Paid Media Strategy & Execution Develop, implement, and optimize paid marketing strategies across Google Ads, Meta (Facebook & Instagram), LinkedIn, and other relevant channels. Plan and manage monthly budgets to achieve ROAS (Return on Ad Spend) and CAC (Customer Acquisition Cost) targets. Create and execute A/B tests for creatives, audiences, and landing pages to continuously improve conversion rates. 2. Performance Analytics & Reporting Track, measure, and analyze campaign performance using GA4, Meta Ads Manager, and other analytics tools. Prepare weekly, monthly, and campaign-level performance reports with actionable insights. Analyze customer journey metrics (impressions, clicks, add-to-cart, purchases) and suggest optimization strategies. 3. Funnel & Conversion Rate Optimization (CRO) Identify bottlenecks in the marketing funnel and propose solutions to increase lead-to-sale conversion rates. Work closely with design and tech teams to improve landing page performance (speed, UI/UX, messaging alignment). Optimize remarketing strategies to boost repeat purchases and customer lifetime value. 4. Promotion & Campaign Planning Plan and execute strategic campaigns around key brand moments (e.g., 21on21 Sale, festivals, professional days). Collaborate with content and creative teams to design high-performing ad creatives and messaging that align with 21GenX’s premium, aspirational tone. Suggest new offers, hooks, and FOMO-driven ideas to improve campaign impact. 5. Audience Segmentation & Targeting Develop detailed audience personas and segmentations based on behavioral data (e.g., working professionals, design enthusiasts, tech lovers). Refine targeting strategies to improve acquisition quality and minimize wastage. Explore new channels (e.g., influencer collaborations, affiliate marketing) to reach niche segments. 6. Collaboration & Stakeholder Management Work cross-functionally with merchandising, content, creative, and tech teams to ensure brand and performance goals are aligned. Coordinate with external agencies or freelance partners when needed for campaign execution. Regularly update management on progress, challenges, and upcoming opportunities. 7. Marketing Automation & Tools Utilize marketing automation tools (e.g., CleverTap, email marketing platforms) to design effective retargeting and loyalty campaigns. Set up and maintain pixel tracking, UTM tagging, and attribution models for accurate data measurement. Key KPIs to Monitor ROAS (overall and by channel) CAC vs. target Conversion rate (ad click to purchase) Cost per lead and cost per purchase Customer retention and repeat purchase rates Campaign ROI and revenue contribution Website traffic growth and quality (session duration, bounce rate) Job Type: Full-time Pay: ₹17,597.11 - ₹125,000.00 per month Benefits: Paid time off Schedule: Day shift Monday to Friday Work Location: In person

Job Responsibilities: Make outbound calls to existing and potential customers. Handle inbound customer inquiries related to products, orders, payments, and deliveries. Explain product details, offers, and promotions to customers. Assist customers in placing orders online or over the phone. Resolve customer complaints and issues in a timely and professional manner. Maintain a daily call log and update the CRM with call outcomes. Follow up on leads and ensure customer satisfaction. Coordinate with internal teams like logistics, warehouse, and support when required. Requirements: 6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred). Excellent communication skills in Hindi and English (regional languages a plus). Basic computer knowledge and familiarity with CRM systems or online order systems. Positive attitude, patience, and ability to handle pressure. High school diploma or equivalent (Bachelor’s degree preferred). Key Skills: Customer Service, Communication, CRM, Sales Support, eCommerce Operations Females are preffered for this job Interested candidates can send there resume at hr@srvpl.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Required) Work Location: In person