Inside Sales Consultant

Company Description

Founded in 2018 by a group of expert orthodontists, toothsi by MakeO is a trailblazing digital-first platform specializing in teeth alignment solutions, including invisible aligners and braces. With a dedicated network of over 100 in-house orthodontists, dentists, and dermatologists, MakeO operates over 25 flagship experience centers across major metro areas. The company also partners with more than 400 dental clinics, making dental treatment accessible and effective. toothsi is committed to redefining the dental care experience with innovative, customer-centric solutions.

Role Description

This is a full-time, on-site role based in the Mumbai Metropolitan Region for an Inside Sales Consultant. The consultant will engage potential clients to provide tailored solutions for their dental alignment needs. Responsibilities include handling inbound and outbound leads, generating new business opportunities, maintaining relationships with prospective customers, and delivering exceptional customer service. The role will also involve nurturing client relationships to ensure a seamless experience from inquiry to conversion.

Qualifications

• Proficiency in Inside Sales and Lead Generation to effectively identify and engage potential clients
• Strong skills in Customer Service and Communication to address customer inquiries and offer professional support
• Ability to build and maintain long-term relationships with clients to drive customer trust and satisfaction
• Self-motivated, goal-oriented, and organized, with the ability to thrive in a team environment
• 1-2 yr Experience in sales or customer-facing roles is an advantage
• Bachelor's degree in Business, Marketing is plus point, or any field is preferred
• Knowledge of dental or healthcare industry is a plus