Innovation and Partnerships Manager

Teleperformance (TP)

2 - 7 years

15 - 19 Lacs

thane

Posted:1 day ago| Platform:

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Skills Required

customer experience customer experience management operations management employee lifecycle

Work Mode

Work from Office

Job Type

Full Time

Job Description

Creates innovative processes, products, and solutions in anticipation of trends
Activities may cover both innovation in products and services offered to clients as well as innovation in internal processes
Introduces disruptive ideas to the company''s operations
Develops and rationalizes solutions, researching and designing innovative ideas
Oversees the strategy and culture required for employees to experiment with the right resources at the right level
Responsibilities may include collecting and testing ideas within company, assessing and prioritizing opportunities in line with business and innovation strategy
Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines
Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities
Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise

Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department
Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction
Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility

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