Infrastructure Technology Specialist

The Technology Specialist role is an entry-level position that involves assisting with LAN/WAN and help desk administration activities, including network maintenance, technical guidance, and security in collaboration with the Technology Infrastructure team. Your main goal will be to utilize your infrastructure technology knowledge and adhere to established policies to process and analyze data effectively. Your responsibilities will include performing data entry and verifying moderately complex information, receiving and reviewing input and output data, maintaining lists, control records, and coding schemes, assisting in maintaining problem management databases, identifying issues, conducting research, and selecting appropriate resolutions. You will be expected to handle moderately complex and varied assignments under supervision, exchange information within the team, and provide informal technical assistance/training to new team members. In this role, you must appropriately assess risk when making business decisions, with a focus on maintaining the firm's reputation and safeguarding Citigroup, its clients, and assets. This involves ensuring compliance with applicable laws, rules, and regulations, adhering to policies, exercising sound ethical judgment, and escalating, managing, and reporting control issues transparently. To qualify for this position, you should have 1-3 years of prior work experience in a related field, demonstrated technical knowledge, the ability to work effectively in a team-oriented environment, and strong written and verbal communication skills. A High School diploma or equivalent is required for education. Please note that this job description offers a high-level overview of the work involved, and additional job-related duties may be assigned as needed. Citi is committed to being an equal opportunity and affirmative action employer, providing career opportunities to all qualified and interested applicants. If you have a disability and require a reasonable accommodation to use our search tools or apply for a career opportunity, please review the Accessibility at Citi information.,