Posted:1 day ago|
Platform:
Hybrid
Full Time
Role & responsibilities Work experience in IT Operations Centre (Mid to enterprise size environments). Advanced knowledge with monitoring tools (SCOM & Solarwinds). Proficient in identifying, diagnosing, and resolving network and server issues. Experience with ticketing systems (ServiceNow) to track and prioritise incidents. Proficient in handling high-priority incidents (P1 and P2). Expert knowledge with remote management and support protocols for data center operation. Strong Knowledge in troubleshooting and maintaining Windows Server 2016, 2019 and 2021. Proficiency in managing and patching Hyper-V hosts and Virtual Machines. Experience in implementing security patches and updates to protect systems from potential threats. Commitment to continuous learning and improvement in NOC operations. The candidate should have a Continual Service Improvement (CSI) mindset. Strong analytical and problem-solving abilities. Excellent collaboration skills, with the ability to work effectively with SME teams. Strong in writing clear and concise professional business emails. Thorough understanding of the ITIL-V4 framework. Ability to stay calm under high pressure situations. Willingness to work in shifts, including nights, weekends, and holidays due to business requirements. Preferred candidate profile
Shell Infotech
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
9.0 - 11.0 Lacs P.A.
5.0 - 15.0 Lacs P.A.
6.0 - 11.0 Lacs P.A.
3.0 - 4.0 Lacs P.A.
25.0 - 27.5 Lacs P.A.
Bengaluru
25.0 - 27.5 Lacs P.A.
Bangalore/Bengaluru
10.0 - 20.0 Lacs P.A.
Bengaluru
2.25 - 4.0 Lacs P.A.
Bengaluru
8.0 - 13.0 Lacs P.A.
Mumbai
Experience: Not specified
Salary: Not disclosed
