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2.0 - 7.0 years
3 - 5 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
Job opening for Technical Support with Zinq ELECTRONICS at Navi Mumbai NOTE - If Interested mail me your updated CV on careers@zinq.in or you can call us on 98203 43217 Company Website: www.zinq.in Company Address: ZINQ ELECTRONICS PVT. LTD. 418-419, 4th Floor, Platinum Technopark, Near Vashi Station, Vashi, Navi Mumbai - 400703 Position Summary: As a Technical Support Specialist, you will provide remote and on-site support for the installation, configuration, maintenance, and troubleshooting of electronic security systems, including but not limited to CCTV, alarm systems, access control, and intercoms. Your goal is to ensure client satisfaction through timely resolution of technical issues and clear, professional communication. Qualifications: Required: 2+ years of experience in technical support, preferably in the electronic security or low-voltage industry. Solid understanding of CCTV, access control, alarm systems, and related hardware/software. Experience with brands like Hikvision, Dahua, Honeywell, Axis, Bosch, Genetec, or similar is a plus. Familiarity with networking fundamentals (IP addressing, routers, switches, port forwarding). Strong troubleshooting and analytical skills. Excellent verbal and written communication skills. Customer-focused attitude with the ability to handle pressure and multi-task. Ability to read and understand wiring diagrams and technical manuals. Preferred: Industry certifications (e.g., ESA, CompTIA Network+, Genetec/Lenel/Axis certification). Knowledge of cloud-based security platforms or VMS systems. Key Responsibilities: Respond to support requests via phone, email, or ticketing system in a timely and professional manner. Troubleshoot and resolve hardware and software issues with surveillance cameras, DVR/NVR systems, alarm panels, access control systems, and related equipment. Assist field technicians during installation and service calls with technical guidance and remote support. Configure systems remotely, including IP camera networks, alarms, and access control platforms. Maintain accurate documentation of support cases, solutions, and system configurations. Escalate unresolved issues to appropriate internal teams or vendors when needed. Stay current with product updates, industry standards, and new technologies. Provide end-user training and support on system usage when necessary. Participate in on-call rotation for after-hours support.
Posted 3 days ago
0.0 years
0 Lacs
mumbai, maharashtra, india
Remote
Company Description Spectrum Networks - India is a premier IT training company, known for aligning businesses with expertise in System and Network infrastructure. Launched in 2008 in India, it aims to extend IT training across the Asia-Pacific region. The company is part of the Spectrum Group, founded in 2004 in Dubai, offering knowledge transfer services, professional consultancy, and IT solutions. With headquarters in Dubai, and branches in Mumbai, Delhi, and Bangalore, Spectrum Networks provides corporate training to over 15,000 corporate customers, including esteemed clients like L&T, Accenture, TCS, Flipkart, and many more. Role Description This is a contract role for a Freelance Trainer, responsible for delivering high-quality IT training programs. As a Freelance Trainer, you will develop comprehensive training materials, conduct virtual training sessions, and provide guidance to students. You will be responsible for evaluating training needs, preparing and implementing effective training programs. This is a remote role, allowing you to work from any location. Qualifications Proficiency in delivering training for courses like Microsoft, Juniper Networks, Red Hat, CompTIA, Pulse Secure, Citrix, SUSE, VMware, and Nutanix Experience in developing and implementing customized IT training programs Strong presentation and communication skills Ability to conduct training sessions remotely using various online platforms Experience in the IT industry and understanding of current trends and technologies Bachelor&aposs degree in Information Technology, Computer Science, or related field Relevant certification in IT training or specific technologies is a plus Ability to handle multiple training assignments and meet deadlines Show more Show less
Posted 3 days ago
0.0 - 1.0 years
0 Lacs
mumbai suburban
Work from Office
Experience & Role: Internship, project work, or academic exposure to IT Risk, Information Security, or GRC topics will be beneficial. Will work under the guidance of the Risk Management team on real-time projects and operational support tasks. Key Responsibilities: Support in tracking risk items and control remediation status across departments. Participate in drafting or reviewing internal policies, procedures, and documentation. Help coordinate meetings, training, or awareness sessions related to IT risk and governance. Aid in the preparation of risk reports and dashboards. Support third-party risk assessments and follow-ups with stakeholders. Assist in documenting IT General Controls (ITGC) processes and observations. Contribute to projects related to regulatory compliance, control testing, and cybersecurity awareness. Skills and Requirements: Understanding of fundamental IT principles, systems architecture, and IT process flows. Knowledge of Risk Management frameworks and IT Governance processes. Basic understanding of IT/cybersecurity frameworks (ISO 27001, NIST, COBIT, etc.). Interest in IT General Controls (ITGC) and IT Application Controls (ITAC). Desire to explore GRC tools. Analytical mindset and attention to detail. Good communication and coordination skills. Ability to work with cross-functional teams in a supportive role. Learning Opportunities: Exposure to real-world IT and cybersecurity risk management practices. Hands-on experience with risk assessment processes and compliance monitoring. Understanding the intersection of enterprise IT systems and cybersecurity controls. Opportunity to collaborate with cross-functional teams in a dynamic IT environment
Posted 4 days ago
3.0 - 5.0 years
12 - 15 Lacs
pune
Work from Office
Technical capability: We are seeking a talented and highly motivated Cybersecurity Engineer to join our Information Security team. The ideal candidate will possess strong communication skills, hold relevant security certifications, and have proven expertise in penetration testing and implementing robust cybersecurity solutions. This role involves protecting our organizations systems, networks, and data against evolving security threats while ensuring compliance with industry standards. Role & Responsibilities: Design, implement, and maintain security solutions to safeguard the organizations infrastructure, applications, and data. Perform comprehensive penetration testing of networks, applications, and systems to identify vulnerabilities and assess risk exposure. Monitor and analyze security events and incidents using Security Information and Event Management (SIEM) tools. Conduct vulnerability assessments and work with teams to remediate identified risks. Collaborate with cross-functional teams to integrate security best practices into system architecture and application development. Respond to security incidents, perform root cause analysis, and recommend corrective actions. Manage security tools and technologies. Support compliance initiatives, ensuring adherence to regulatory requirements like GDPR, HIPAA, or PCI-DSS. Provide security awareness training to employees to foster a strong culture of cybersecurity. Stay updated on emerging threats, vulnerabilities, and security technologies to ensure proactive protection measures. Preferences and qualifications: Bachelors degree in computer science, Information Technology, Cybersecurity, or a related field (or equivalent experience). Proven experience in cybersecurity engineering or related roles, with a focus on penetration testing (PT). Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Relevant security certifications such as CISSP, CISM, CEH, OSCP, CompTIA Security+, or equivalent. Proficiency in penetration testing tools such as Metasploit, Burp Suite, Nessus, Kali Linux, or similar. Hands-on experience with security technologies, including firewalls, SIEM, IDS/IPS, endpoint protection, and DLP solutions. Knowledge of cloud security practices across platforms like AWS, Azure, or GCP. Familiarity with scripting or automation tools (e.g., Python, PowerShell) for improving security processes. Solid understanding of network protocols, system architecture, and security principles. Experience with incident response and forensic analysis. Familiarity with zero-trust architectures and advanced authentication methods.
Posted 6 days ago
3.0 - 5.0 years
0 Lacs
pune, maharashtra, india
On-site
Job Description Role: SOC & Compliance Analyst II role Location : Pune Mode of work: 5 days from office Experience Required : 3 to 5 years Required Skillset: 3 to 5 years of experience in a similar role (cybersecurity consulting, IT risk management, compliance, data protection). Strong knowledge of security standards (ISO 27001, NIST, PCI-DSS) and data protection regulations (GDPR, Law 25). Experience with SOC tools, security incident management, and log analysis. Excellent oral and written communication skills in French and English. Security certifications (CISA, CompTIA, etc.) are a plus. Job Description: You will be responsible for advising and assisting our clients in managing risks related to information systems, implementing security processes, ensuring regulatory compliance, and protecting sensitive data. Main Tasks and Responsibilities: 1. IT Risk Assessment and Management: Analyse and evaluate risks associated with clients information systems, particularly risks related to sensitive data and cloud infrastructures. Propose strategies to minimize risks and enhance information system security. Conduct vulnerability assessments to identify weaknesses in existing systems. Assess the current IT environment to identify risks and areas for improvement. Participate in disaster recovery and business continuity planning. 2. Security Operations Center (SOC) Management: Contribute to optimizing SOC processes to monitor and respond to security incidents in real time. Track alerts and incidents, conduct investigations to determine their origin and impact. Provide recommendations to improve security incident detection and response processes. 3. Compliance and Standards Management: Assist clients in achieving compliance with applicable regulations (GDPR, Law 25, PCI-DSS, ISO 27001, etc.). Guide clients on best practices in governance, security, and compliance. Perform internal compliance audits and recommend corrective actions in case of non-compliance. 4. Personal Data Protection: Help clients implement processes and tools to ensure data confidentiality and security in compliance with local and international laws (e.g., GDPR, PIPEDA, Law 25). Implement data privacy management strategies and advise on security measures such as encryption and anonymization. 5. Incident and Crisis Management Consulting: Provide support in the event of major security incidents or data breaches by participating in analysis, response, and resolution. Assist in developing business continuity and incident management plans to minimize operational impact during crises. 6. Security Training and Awareness: Design and deliver training sessions and workshops on IT risks, cybersecurity, compliance, and data protection. Raise awareness among clients internal teams about risk management and information system security. 7. Technology and Regulatory Monitoring: Stay up to date with the latest cybersecurity trends, emerging threats, and legislative changes related to privacy and data protection. Provide strategic recommendations to anticipate regulatory and technological developments. 8. Reporting and Recommendations: Prepare detailed reports on risk assessments, compliance, security incidents, and remediation measures. Provide actionable recommendations to improve information system security and ensure process compliance.
Posted 6 days ago
2.0 - 7.0 years
0 Lacs
pune
Work from Office
Cyber Security team is looking for day-to-day email security incident triage and supporting safe communication channels. The role focuses on monitoring and escalating phishing, spoofing, or policy-violating messages. Key Responsibilities: Monitor and investigate email alerts from tools like Mimecast. Quarantine management and safe release handling. Report and escalate suspicious/phishing emails. Maintain user blocklists/allowlists as per policy. Document all actions taken during email investigations. Key Skills & Certifications: Working knowledge of email protocols (SMTP, SPF, DKIM, DMARC). Familiarity with email security platforms like Mimecast, Proofpoint. Awareness of phishing and spam patterns. Certifications (preferred): CompTIA Security+, Mimecast Email Security Admin
Posted 1 week ago
3.0 - 8.0 years
7 - 11 Lacs
mumbai, pune, chennai
Work from Office
The Security Analyst will support the project by analyzing security data, identifying vulnerabilities, and assisting in the implementation of remediation measures. The analyst will work closely with the security team to monitor threats and ensure the effectiveness of security controls. Key Responsibilities: Leverage log data available in Azure Log Analytics and audit existing configurations to understand the current landscape with regards to lateral movement and areas where risks can be reduced. Monitor and analyze network traffic to identify potential security threats and lateral movement activities. Conduct vulnerability assessments and penetration testing to identify weaknesses in the network. Assist in the development and implementation of security controls to mitigate risks associated with lateral movement protocols. Collaborate with the security team to investigate and respond to security incidents. Maintain and update security documentation, including policies, procedures, and incident reports. Stay informed about the latest security threats, vulnerabilities, and mitigation techniques. Qualifications: Bachelor's degree in Cybersecurity, Information Technology, or a related field. At least 3 years of experience in information security, with a focus on network security and analysis. Strong knowledge of malicious lateral movement techniques and mitigation strategies. Experience with security tools and technologies (e.g., SIEM, IDS/IPS, vulnerability scanners, host-based firewalls). Excellent analytical and problem-solving skills. Relevant certifications such as CEH, CompTIA Security+, or GIAC are highly desirable. Previous job roles that may indicate success include Network Security Analyst, SOC Analyst, and Penetration Tester.
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
pune
Work from Office
Junior IT Officer - Pune Compensation : 2.4 LPA CTC Experience : 1-2 years in IT support or related role Function : IT / Systems Support (Full-time) Role Overview You will be the first line of IT support, ensuring smooth day-to-day operations across devices, networks, cloud/storage, websites/domains/hosting, email systems, and office productivity tools. The role blends hands-on troubleshooting with light administration and documentation. Key Responsibilities End-User Support Diagnose and resolve basic hardware/software issues (Windows/macOS, printers, peripherals, drivers). Install, configure, and update applications (including Microsoft Office/365). Maintain IT asset inventory; oversee AMC/warranty tracking. Network Setup & Maintenance Assist with LAN/Wi-Fi setup, basic routing/switching, and access point configuration. Monitor connectivity, perform basic firewall rule checks, IP/DHCP/DNS basics, and escalate advanced issues. Email & Collaboration Systems Create/manage user accounts, groups, and aliases (e.g., Microsoft 365/Google Workspace). Enforce mailbox policies, signatures, security settings (2FA/MFA), and email hygiene (SPF/DKIM/DMARC with guidance). Data & Storage Management Manage shared folders/permissions, basic NAS/SAN or cloud drive administration. Monitor storage quotas, backups, and restore requests; ensure folder structure consistency. Cloud Storage & Subscriptions Administer cloud storage (e.g., OneDrive/SharePoint/Google Drive) and organize team spaces. Maintain a register of SaaS subscriptions/licenses; consolidate plans, optimize usage, and forecast renewals. Website, Domain & Hosting Coordinate with hosting providers; manage domain DNS records (A, CNAME, MX, TXT). Perform basic CMS updates, SSL certificate renewals, uptime checks, and backups. Cybersecurity & Data Privacy (Foundational) Apply security baselines (OS patches, antivirus/EDR checks, device encryption, screen-lock policies). Support phishing awareness efforts; assist with access control and least-privilege practices. Log and escalate incidents per SOP. Documentation & SOPs Maintain up-to-date IT runbooks, checklists, network diagrams, and how-to guides. Record tickets, resolution steps, and asset changes. Vendor Coordination Liaise with ISPs, OEMs, and MSPs for support, quotes, and RMAs; track SLAs. Required Skills & Knowledge Basic hardware/software troubleshooting across Windows/macOS. Fundamental networking (IP addressing, DHCP/DNS, NAT, Wi-Fi, cabling). Microsoft Office/365 administration at a basic level. Email system handling and secure, structured communication practices. Cloud storage administration (SharePoint/OneDrive/Google Drive). Website/domain/hosting essentials (DNS, SSL, backups). Storage solutions basics (local/NAS) and permissioning. Foundational cybersecurity & data privacy hygiene (MFA, patching, backups). Organized documentation; clear verbal and written communication. Nice-to-Have (Preferred) Experience with ticketing tools (Jira, Fresh service, ZohDesk) and RMM tools. Exposure to basic PowerShell/Batch scripting or Google Apps Script. Familiarity with SPF/DKIM/DMARC setup and email deliverability checks. Knowledge of backup tools (Veeam/Acronis) or MDM (Intune, JAMF) fundamentals. Qualifications Diploma/Graduate in IT/CS/Electronics (or equivalent hands-on experience). Relevant certification(s) a plus: CompTIA A+ / Network+ / Microsoft 365 Fundamentals (MS-900) / Google Workspace Admin. Success Metrics (KPIs) First-call resolution rate & average ticket resolution time. Device compliance & patch currency (% devices up-to-date). Service uptime (internet/Wi-Fi/website) and backup success rates. Reduction in recurring incidents and license/subscription wastage. Documentation completeness and audit readiness. Work Location & Hours Location: Kharadi, Pune (on-site, with occasional off-site coordination as needed). Standard business hours with flexibility during urgent incidents, rollouts, or maintenance windows. Reporting Reports to: IT Manager/Head of Operations (or designated supervisor). Collaborates with: Admin/HR for onboarding/offboarding, Finance for licenses/subscriptions, Vendors/ISPs/MSPs. Growth Path Potential progression to Systems Administrator, Network Admin, or Security/Cloud Associate based on performance and certifications.
Posted 3 weeks ago
15.0 - 20.0 years
13 - 17 Lacs
bengaluru
Work from Office
About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Ping Identity Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and proactive CIAM PingOne Support Analyst to provide day-to-day operational support for our Customer Identity and Access Management (CIAM) platform, primarily focused on PingOne solutions (PingOne for Customers, PingOne MFA, PingOne DaVinci, etc.). The ideal candidate will ensure continuous availability, performance, and incident resolution aligned with business SLAs while supporting user onboarding, integrations, and platform health checks. Roles & Responsibilities:- Provide L1/L2 daily run support for PingOne CIAM platform including user provisioning, authentication flows, and policy enforcement.-Monitor platform health and performance; respond to alerts and logs using integrated monitoring tools.-Troubleshoot and resolve incidents related to SSO, MFA, token exchanges, and directory syncs within defined SLAs.- Support application onboarding/integration with PingOne using OIDC, SAML, and SCIM standards.- Perform routine access reviews, audit log reviews, and user lifecycle management tasks.- Work closely with the engineering and IAM architecture teams to escalate issues, perform RCA, and implement permanent fixes.- Maintain and update runbooks, knowledge articles, and standard operating procedures (SOPs).-Collaborate with business and security stakeholders for operational change implementations and incident updates.- Participate in on-call support rotation, as applicable. Professional & Technical Skills: - Experience in IAM with a focus on CIAM platforms, preferably PingOne for Customers / Ping Identity SaaS solutions.-Strong working knowledge of SSO protocols (OIDC, OAuth 2.0, SAML) and identity federation concepts.-Experience with PingOne DaVinci, PingOne MFA, and Directory integrations (e.g., AD, PingDirectory, cloud directories).- Familiarity with API tools like Postman, API Gateway integrations, and basic scripting (Shell, Python, etc.) for automation and diagnostics.-Hands-on experience in incident management, service request handling, and daily health check routines.- Understanding of CI/CD pipelines and experience in deploying configuration changes via DevOps processes is a plus.-Experience working in ITIL-based environments (Incident, Change, Problem Management).-Preferred Certifications:Ping Identity Certified Professional PingOne or PingFederate, CompTIA Security+, Certified Identity and Access Manager (CIAM), or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Ping Identity.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
4.0 - 9.0 years
15 - 19 Lacs
bengaluru
Work from Office
locationsBangalore, Indiaposted onPosted 10 Days Ago job requisition id30684 FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity "This is an opportunity to define, build, and shape the future of FICOs Cybersecurity and Risk Posture. As part of the Threat & Vulnerability Management team, you will collaborate across the business, IT, and client environments to secure our cloud and data center infrastructure. Your contributions will be key to strengthening FICO's defense mechanisms and enhancing our compliance posture. We're looking for a cybersecurity expert passionate about continuous improvement, cloud security, and vulnerability risk reduction. If you're someone who thrives in a fast-paced environment and wants to work on high-impact global security initiatives, this role is for you" - VP, Software Engineering. What Youll Contribute Detect, identify, and analyze vulnerabilities across FICO environment. Assess the risk of vulnerabilities detected to determine true impact. Support stakeholders as a SME to understand technical details of vulnerabilities and steps to carry out remediation. Coordinate with stakeholders to track issues remediation until closure. Act as a SME for new projects in terms of vulnerability management lifecycle. Manage, maintain, and tune tools used to support the VM process. Update yourself with the latest security and technology developments. What Were Seeking Experience in a similar role such as vulnerability management specialist. Experience with Qualys or other security vulnerability detection technology required. Demonstrates subject-matter expert level understanding in multiple IT, Security and Software disciplines. Ability to understand the cause and effect of application vulnerabilities with Operating System Vulnerabilities. Must be able to multi-task and keep track of large amounts of information across disparate systems. Ability to keep making progress and define future strategy/policy with regards to Enterprise. Adherent to continuous monitoring and continuous improvement thought process. Demonstrated technical IT skills, ability to understand and manage different OS flavors, network technologies and topologies. Demonstrated technical security expertise in a variety of cloud platforms (AWS is preferred). Comfortable interfacing with other internal or external organizations regarding problems that must be addressed to enhance security posture. Ability to effectively translate and present solutions in business or management terms. Ability to work effectively in a team environment. Knowledge of Python scripting or other languages is nice to have. Moderate documentation and analytical skills; documenting processes, policies, and standards. Moderate ability to provide end-to-end support to enterprise counterparts, identifying root- cause of complex enterprise initiatives. Moderate trouble shooting skills across complex enterprise applications, server, and endpoint environments. Moderate ability to learn onboard and adapt to new technologies. Basic privileged access management/right management experience, designing solutions based on least privilege. Basic knowledge of malware operation, indicators or threat. Moderate knowledge of current threat landscape Entry Cybersecurity certifications, such as CompTIA Security +, GIAC Security Fundamentals, GIAC Security Essentials, ISC2 Associate, ISACA Cybersecurity Fundamentals are nice to have. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at
Posted 3 weeks ago
4.0 - 5.0 years
4 - 6 Lacs
bengaluru
Work from Office
Role & responsibilities Install, configure, and manage operating systems, software applications, and hardware Administer and support Office 365, SharePoint Online, Azure, Microsoft Endpoint Protection, and Microsoft Cloud Compliance environments Implement and manage mobile device management (MDM) solutions for iOS and Android, enforcing app-based and profile-based restrictions to secure company devices and data Configure and manage physical IT equipment, including servers, workstations, laptops, printers, and other peripherals Set up, relocate, and maintain hardware and IT equipment as needed Monitor and maintain IP PBX system, ensuring reliable and high-quality telecommunications services Perform regular system maintenance, updates, and backups Implement and manage security measures, including firewall configurations, antivirus software, and access controls Create, modify, and delete user accounts and permissions across Office 365 and Azure Set up and manage VPNs, file sharing, and network devices, including IP address management Provide on-site support for IT equipment, including troubleshooting printers and managing equipment inventory Maintain documentation for processes, configurations, and procedures Develop and enforce IT policies, procedures, and best practices Assist in planning and implementing infrastructure projects Provide technical support to internal staff and ensure timely resolution of issues Preferred candidate profile Relevant certifications such as Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Modern Desktop Administrator, Microsoft Certified: Security, Compliance, and Identity Fundamentals, CompTIA Network+, or CompTIA Security+ Experience with monitoring tools and log management solutions Knowledge of compliance frameworks such as ISO 27001, HIPAA, or GDPR Prior experience in managing IT equipment inventory and handling physical moves of hardware
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As an Incident Manager, you will be responsible for leading critical bridge calls to drive restoration and recovery of SaaS based applications. You should have a good blend of technical and soft skills, with strong deductive reasoning and interpersonal communication capabilities. Reporting to the Manager of IT Operations, you will work closely with CIO/CTO stakeholders as part of a team. Your primary responsibilities will include serving as a Major Incident Manager, controlling conference bridges during incidents, sharing major incident duties with NOC Engineers, and assisting in investigating and resolving customer-reported performance issues. You will also be involved in root cause identification, problem management, postmortem meetings, and drafting client-facing root cause analysis statements. To excel in this role, you are required to have 5-8 years of experience in Incident Management, strong problem-solving skills, and the ability to drive agile decision-making during incidents. You should possess excellent communication skills to relay technical information effectively, as well as the ability to work with common IT applications and SaaS industry knowledge. Additionally, you must be able to work unconventional hours, including nights, weekends, and holidays as required since NOC Operations run 24/7. Preferred qualifications include ITIL Foundations certification, IT recognized certifications (e.g., CCNA, AWS Associates, Redhat, or CompTIA), operational experience with Service Management/Problem Management, familiarity with Linux/Microsoft Server, and experience using monitoring tools like SCOM, SolarWinds, ELK, or AppDynamics. Demonstrated ability to follow procedures and ensure compliance with departmental standards is essential for this role.,
Posted 1 month ago
5.0 - 12.0 years
0 Lacs
maharashtra
On-site
You are invited to join our team as a skilled and vigilant L1 Cyber Security Professional for EDR Operations within our dynamic security team. Your primary responsibility will involve monitoring, analyzing, and responding to security incidents, particularly focusing on Carbon Black EDR alerts and maintaining SLAs. As a qualified candidate, you should possess a Graduation/Post-graduation degree in Computers, Information Systems, Computer Science, or Information Technology Systems with 5 to 7 years of relevant work experience as a security analyst, including hands-on experience with EDRs. It is preferred that you hold at least one cyber security certification such as CEH, CompTIA+, etc. Additionally, familiarity with banking business practices and IT trends in the banking sector would be beneficial. Your role will require you to proactively research and monitor Carbon Black EDR, identify potential threats, troubleshoot EDR agent-related issues, and analyze endpoint data to detect Indicators of Compromise (IOCs) and suspicious activities. Furthermore, you should be well-versed in threats like phishing, ransomware, spyware, and have the ability to decode encrypted scripts for alert execution comprehension. In this position, you will conduct initial triage and assessment of security incidents, escalate confirmed incidents to the appropriate teams, and ensure all EDR operations and tickets are resolved within SLAs. It is essential to have expertise in TCP/IP network traffic, Internet protocols, event log analysis, and stay updated with the latest cybersecurity threats, vulnerabilities, and trends relevant to endpoints. Moreover, you should be familiar with Runbooks, Playbooks, and Standard Operating Procedures, possess strong analytical skills to support conclusions, and maintain awareness of industry best practices for endpoint security and threat detection. Effective communication, teamwork, positive attitude, and a sense of ownership are key personal skills required for this role. If you are ready to take on this exciting opportunity and meet the specified qualifications, please share your updated resume with us at kanchana@kaivale.com.,
Posted 1 month ago
5.0 - 10.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Within Societe Generale Global Solution Center (SGGSC), you will join Global Cybersec Capability Centre (G3C) team based out of Bengaluru, working in Cyber sec team as a infosec specialist to contribute in the information security and risk management practice. As a Cybersecurity senior analyst, you will be part of the G3C Infosec services within the G3C team (Global Cybersecurity Capability Centre). Based in Bangalore, you will manage infosec operations and responsibilities across regions and collaborate closely with security and IT teams across the organization to coordinate cybersecurity operations, governance activities, manage compliance efforts, and support audit readiness. You will play a vital role in presenting evidence, identifying risks, and implementing security controls in line with organizational and regulatory expectations. The candidate will be working in a high-pressure environment, it calls for assertiveness and flexibility to ensure deadlines are met based on agreements / defined milestones The main responsibilities are: Collaborate with internal stakeholders including CIO, CTO, and CISO teams, Centers of Expertise, and various tribes to manage security governance activities. Engage with HR, Risk, Internal Control, and Audit functions to coordinate cybersecurity reporting, evidence collection, and issue resolution. Conduct independent research and assessments to identify weaknesses and recommend remediation strategies in secure environments. Drive compliance initiatives and ensure readiness for internal and external audits. Support the development, implementation, and tracking of cybersecurity governance programs and documentation. Profile required Bachelors degree in Computer Science, Mathematics, or a related field (Masters degree preferred) Minimum 5 years of work experience in IT and Cybersecurity Strong knowledge of Information security, risk management, and monitoring frameworks Experience conducting independent research and identifying technical security gaps Relevant certifications such as CISSP, CISA, ISO 27001 Lead Auditor, CompTIA Security+, etc. Intermediate-level proficiency in Microsoft Excel Strong English proficiency (spoken, written, and read) Behavioral Competencies: Excellent organizational and cross-functional coordination skills Team player with strong initiative and the ability to work independently Effective analytical and decision-making abilities Proactive communication and stakeholder management skills Strong adaptability, openness to feedback, and willingness to continuously learn Results-driven with strong planning and execution discipline Negotiation skills are an added advantage
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
The Opportunity "This is an opportunity to define, build, and shape the future of FICOs Cybersecurity and Risk Posture. As part of the Threat & Vulnerability Management team, you will collaborate across the business, IT, and client environments to secure our cloud and data center infrastructure. Your contributions will be key to strengthening FICO's defense mechanisms and enhancing our compliance posture. We're looking for a cybersecurity expert passionate about continuous improvement, cloud security, and vulnerability risk reduction. If you're someone who thrives in a fast-paced environment and wants to work on high-impact global security initiatives, this role is for you" - VP, Software Engineering. What Were Seeking Experience in a similar role such as vulnerability management specialist. Experience with Qualys or other security vulnerability detection technology required. Demonstrates subject-matter expert level understanding in multiple IT, Security and Software disciplines. Ability to understand the cause and effect of application vulnerabilities with Operating System Vulnerabilities. Must be able to multi-task and keep track of large amounts of information across disparate systems. Ability to keep making progress and define future strategy/policy with regards to Enterprise. Adherent to continuous monitoring and continuous improvement thought process. Demonstrated technical IT skills, ability to understand and manage different OS flavors, network technologies and topologies. Demonstrated technical security expertise in a variety of cloud platforms (AWS is preferred). Comfortable interfacing with other internal or external organizations regarding problems that must be addressed to enhance security posture. Ability to effectively translate and present solutions in business or management terms. Ability to work effectively in a team environment. Knowledge of Python scripting or other languages is nice to have. Moderate documentation and analytical skills; documenting processes, policies, and standards. Moderate ability to provide end-to-end support to enterprise counterparts, identifying root- cause of complex enterprise initiatives. Moderate trouble shooting skills across complex enterprise applications, server, and endpoint environments. Moderate ability to learn onboard and adapt to new technologies. Basic privileged access management/right management experience, designing solutions based on least privilege. Basic knowledge of malware operation, indicators or threat. Moderate knowledge of current threat landscape Entry Cybersecurity certifications, such as CompTIA Security +, GIAC Security Fundamentals, GIAC Security Essentials, ISC2 Associate, ISACA Cybersecurity Fundamentals are nice to have.
Posted 2 months ago
1.0 - 4.0 years
1 - 4 Lacs
Noida, Uttar Pradesh, India
On-site
The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Vet Basic Qualifications 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals Preferred Qualifications CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, offering a place where you can grow, belong, and thrive. Your career here is about believing in yourself, seizing new opportunities and challenges, expanding skills, and expertise in your current role while preparing for future advancements. Encouraged to take every opportunity to further your career within the great global team. The Security Managed Services Engineer (L1) is an entry-level engineering role responsible for providing a managed service to clients to ensure operational Firewall infrastructure. The role involves proactively identifying, investigating, and routing incidents to the correct resolver group. The primary objective is to ensure zero missed service level agreement (SLA) conditions, focusing on first-line support for standard and low complexity incidents and service requests. Additionally, the Security Managed Services Engineer (L1) may contribute to project work as needed. **What you'll be doing:** **Academic Qualifications and Certifications:** - BE/BTech in Electronics/EC/EE/CS/IT Engineering - At least one security certification such as CCNA Security, CCSA, CEH, CompTIA **Required Experience:** - Minimum 2 years of experience in handling security-related products & services, preferably SIEM solution. - Adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR, and other security devices. - Construction of SIEM content required for Content Outputs. - Knowledge of packet level analysis, networking protocols, technologies, and network security. - Sound analytical and troubleshooting skills. **Key Responsibilities:** - Monitor client infrastructure and solutions, identifying problems and errors before or when they occur. - Investigate first-line incidents, identifying root causes. - Provide telephonic or chat support to clients. - Schedule maintenance activity windows for patching and configuration changes. - Follow required handover procedures for shift changes. - Report and escalate incidents as necessary. - Ensure efficient resolution of incidents and requests, update knowledge articles, identify optimization opportunities, and contribute to project work as required. - Implement and deliver Disaster Recovery functions and tests. - Perform any other related task as required. **Workplace type:** On-site Working **Equal Opportunity Employer**,
Posted 2 months ago
5.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Bachelors degree in Computer Science, Information Security, or related field; or equivalent practical experience. Experience in a SOC or cybersecurity analyst role. Proficient in using Microsoft Sentinel, MS Unified SecOps/XDR, and other SIEM/EDR platforms. Strong knowledge of KQL and experience creating detection rules. Hands-on experience handling alerts and incidents from MDE & MDO. Ability to perform advanced analysis of logs, network flows, and security telemetry. Excellent problem-solving, analytical, and communication skills. Certifications such as CompTIA Security+, CEH, or equivalent are preferred. Mandatory Skills: Security Information Event Management. Experience: 5-8 Years.
Posted 2 months ago
2.0 - 5.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
Responsibilities: * Manage virtual infrastructure on cloud platforms * Ensure data security through encryption and firewall config * Collaborate with IT team on system improvements * Maintain databases and troubleshoot issues
Posted 2 months ago
2.0 - 5.0 years
2 - 3 Lacs
Kota
Work from Office
We are seeking a technically proficient and proactive IT Support Executive to manage and resolve hardware, networking, and surveillance system issues. The ideal candidate will be responsible for maintaining systems and servers across all company locations, ensuring smooth, secure, and reliable IT operations. Roles and Responsibilities: Troubleshoot and resolve hardware-related issues including desktops, laptops, printers, and other peripherals. Manage and maintain network infrastructure, including diagnosing and resolving LAN/WAN issues, ensuring stable and secure connectivity. Install, configure, and maintain CCTV and surveillance systems across all company premises. Perform regular maintenance on servers and systems including OS updates, patch management, performance monitoring, and data backups. Monitor IT infrastructure performance and respond to system alerts and issues proactively. Maintain accurate documentation of all support activities, system configurations, and IT asset inventories. Coordinate with third-party vendors and service providers for issue resolution and hardware/software procurement. Ensure adherence to IT security protocols and data protection policies. Provide remote and on-site support to different office locations as required. Key Skills Required: Strong knowledge of hardware troubleshooting and repair. Hands-on experience with LAN/WAN, routers, switches, and firewalls. Working knowledge of Windows/Linux server environments and system administration. Experience in setting up and maintaining CCTV and surveillance systems. Excellent problem-solving abilities and communication skills. Ability to manage IT operations across geographically dispersed locations. Familiarity with remote support tools and IT ticketing systems. Qualifications: Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum 2 years of experience in IT support or a similar technical role. Industry certifications such as CompTIA A+, Network+, or equivalent are a strong advantage.
Posted 2 months ago
5.0 - 10.0 years
7 - 10 Lacs
Pune
Work from Office
Short Description: Responsible for defining, building and communicating a shared technical and architectural vision for a Product Team to help ensure the system or solution is fit for its intended purpose. Defines, explores, and supports the implementation of enablers to evolve solution intent, working directly with Product teams to implement them; Guides enablers through planning and enablement, and work with customers and suppliers to help ensure fitness for purpose. Enables the Continuous Delivery Pipeline and DevOps - advocates for and steers the development and improvement of the Continuous Delivery Pipeline, as well as helps architects to enable Release on Demand. Defines & implement subsystems and their interfaces, allocate responsibilities to subsystems, understands solution deployment, and communicates requirements for interactions with solution context, defines Nonfunctional Requirements (NFRs). Description: Responsible for defining, building and communicating a shared technical and architectural vision for a Product Team to help ensure the system or solution is fit for its intended purpose. Defines, explores, and supports the implementation of enablers to evolve solution intent, working directly with Product teams to implement them; Guides enablers through planning and enablement, and work with customers and suppliers to help ensure fitness for purpose. Enables the Continuous Delivery Pipeline and DevOps - advocates for and steers the development and improvement of the Continuous Delivery Pipeline, as well as helps architects to enable Release on Demand. Defines & implement subsystems and their interfaces, allocate responsibilities to subsystems, understands solution deployment, and communicates requirements for interactions with solution context, defines Nonfunctional Requirements (NFRs). Participates in planning, definition, and high-level design of the solution and explore solution alternatives. Works with Product Owners to determine the capacity allocation for enablement work; Participates in Planning, Pre- and Post-PI Planning, System and Solution Reviews, and Inspect and Adapt Events. Delivers solution adhering to standards and leveraging re-use of components; Provides oversight and fosters Built-In Quality and Team and Technical Agility; Adopts new mindsets and habits in how people approach their work while supporting decentralized decision making. Assists in technical analysis of potential solutions including evaluating the technical fit and viability of commercial-of-the-shelf products versus custom built solution. Proactively seeks opportunities to enhance efficiency in the build and deploy processes, promote reusability of component designs to reduce costs and shorten time to deliver solutions by leveraging automation where possible. Create high-level and detail design of infrastructure, interfaces, extensions, and workflows while meeting architecture, security, performance, scalability, and maintainability requirements. Skills: Agile Architecture - Designs the fundamental organization of a system embodied by its components, their relationships to each other and to the environment to guide its emergent design and evolution. Agile Systems Thinking - Embraces a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems to ensure the economic success of the solution. Business Architecture Design - Defines and creates business capability maps using standards, templates, tools and methodologies to provide a common understanding of key capabilities aligned to strategic objectives and tactical demands. Business insight - Applying knowledge of business and the marketplace to advance the organizations goals. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Continuous Delivery Pipeline - Implements the workflows, activities, and automation by providing the enterprise with the capability to shepherd a new piece of functionality all the way from ideation to an on-demand release of value to the end user. Global perspective - Taking a broad view when approaching issues, using a global lens. Lean Agile and SAFe Mindset - Advocates for and leads others in the concepts of the Agile Manifesto and Lean thinking in support of adopting and applying the 9 SAFe principles and practices for the organization. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Regulatory Risk Compliance Management - Evaluates the design and effectiveness of controls against established industry frameworks and regulations to assess adherence with legal/regulatory requirements. Release Planning - Plans and manages the release of capabilities, features or products using inputs from the prioritized roadmap, planning, available resources and skills to communicate expected availability and releases of capability. System Solution Architecture - Creates solution designs and patterns using the Cummins Technical Reference Model (CTRM), CLEAN standards, and existing reference patterns to maintain alignment to Cummins standards. Education, Licenses, Certifications College, university, or equivalent degree in Computer Science, Computer Engineering, Business or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations. Google, AWS, Azure, Oracle, Docker, Kubernetes, Puppet, CompTIA, and other Cloud Development Certifications are preferred. Experience: 5+ years of relevant experience required. Experience in IT utilizing a broad knowledge base in fundamental IT skills, modern development and deployment practices, DevSecOps tooling and Infrastructure as Code (IaC) knowledge preferred. Hands on experience as an IT Architect preferred. Required Skills: 5+ years of SOA/WebLogic administration experience in WebLogic 12.x in a highly available and clustered environment. 3+ years of ODI administration experience. In-depth knowledge of Oracle SOA Middleware Suite, Oracle Service Bus (OSB)and ODI server provisioning and administration. Perform performance tuning and optimization across Fusion Middleware applications and Oracle Linux. -Experience with WebLogic server app/security patching and version upgrades. Experience with analyzing JVM thread dumps, heap dumps, and root cause analysis of JVM Crash, and stuck threads. Working knowledge of UNIX/Linux operating systems. Experience implementing build management, and deployment processes utilizing Maven. Working knowledge of SQL and database objects. Aware of Fusion dehydration store data model. Knowledge of Linux shell scripting. knowledge of APM and monitoring tools such as Splunk, and Dynatrace. knowledge of CI/CD tools such as Maven, Git, Jenkins, and Artifactory. Understanding of essential networking concepts including subnets firewalls routing transport protocols. Good verbal and written communication skills with an ability to express complex technical concepts. Strong analytical problem-solving and conceptual skills. Good documentation skills capturing high level and low-level architecture design. Preferred skills: 2+ years development experience in SOA/OSB or ODI Working experience or basic certification in Cloud technologies, preferably OCI. Oracle Integration Cloud (OIC) PaaS service exposure.
Posted 2 months ago
5.0 - 10.0 years
2 - 5 Lacs
Pune
Work from Office
Help Desk Lead (T2) We are seeking a Help Desk Lead to provide first-line IT support to users by troubleshooting technical issues, responding to service requests, and maintaining IT systems. The ideal candidate has excellent problem-solving skills, strong technical knowledge, and a customer-first approach. Responsibilities Provide technical support via phone, email, chat, or in person. Troubleshoot hardware, software, and network issues Install, configure, and update operating systems & applications Maintain user accounts and permissions in Active Directory Assist with password resets, email issues, and printer troubleshooting Document issues, solutions, and IT processes in a ticketing system (ServiceNow, JIRA, Zendesk, etc.) Guide users on best IT practices and security policies Escalate complex issues to higher-level support teams Assist with hardware setup, device imaging, and asset management Perform basic network troubleshooting (Wi-Fi, VPN, IP configurations) Knowledge of security best practices Strong ITSM knowledge, project management skills EducationAssociate or Bachelor degree in IT, Computer Science, or related field (or equivalent experience)Experience5+ years in IT support, with leadership experience Certification CompTIA A+, CompTIA Network Technical Skills: Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) Ticketing systems (ServiceNow, JIRA, Freshdesk, Zendesk) Remote support tools (TeamViewer, AnyDesk, Remote Desktop) Soft Skills: Strong verbal communication and customer service skills Ability to multi-task and prioritize tickets Ability to own tickets from creation to resolution Ability to lead and mentor other team members Analytical and problem-solving mindset Teamoriented and eager to learn Nice To Have: Certification(s) HDI Desktop Support Technician, ITIL v4, AWS CLF-CO1, AWS CLF-CO2, AZ-104 Mandatory Skills CompTIA A, CompTIA Network Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP)
Posted 2 months ago
5.0 - 10.0 years
5 - 9 Lacs
Pune
Work from Office
Help Desk Lead We are seeking a Help Desk Lead to provide first-line IT support to users by troubleshooting technical issues, responding to service requests, and maintaining IT systems. The ideal candidate has excellent problem-solving skills, strong technical knowledge, and a customer-first approach. Responsibilities Provide technical support via phone, email, chat, or in person. Troubleshoot hardware, software, and network issues Install, configure, and update operating systems & applications Maintain user accounts and permissions in Active Directory Assist with password resets, email issues, and printer troubleshooting Document issues, solutions, and IT processes in a ticketing system (ServiceNow, JIRA, Zendesk, etc.) Guide users on best IT practices and security policies Escalate complex issues to higher-level support teams Assist with hardware setup, device imaging, and asset management Perform basic network troubleshooting (Wi-Fi, VPN, IP configurations) Knowledge of security best practices Strong ITSM knowledge, project management skills EducationAssociate or Bachelor degree in IT, Computer Science, or related field (or equivalent experience)Experience5+ years in IT support, with leadership experience Certification CompTIA A+, CompTIA Network Technical Skills: Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) Ticketing systems (ServiceNow, JIRA, Freshdesk, Zendesk) Remote support tools (TeamViewer, AnyDesk, Remote Desktop) Soft Skills: Strong verbal communication and customer service skills Ability to multi-task and prioritize tickets Ability to own tickets from creation to resolution Ability to lead and mentor other team members Analytical and problem-solving mindset Teamoriented and eager to learn Nice To Have: Certification(s) HDI Desktop Support Technician, ITIL v4, AWS CLF-CO1, AWS CLF-CO2, AZ-104 Mandatory Skills CompTIA A, CompTIA Network Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP)
Posted 2 months ago
3.0 - 8.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Ping Identity Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled and proactive CIAM PingOne Support Analyst to provide day-to-day operational support for our Customer Identity and Access Management (CIAM) platform, primarily focused on PingOne solutions (PingOne for Customers, PingOne MFA, PingOne DaVinci, etc.). The ideal candidate will ensure continuous availability, performance, and incident resolution aligned with business SLAs while supporting user onboarding, integrations, and platform health checks Roles & Responsibilities:- Provide L1/L2 daily run support for PingOne CIAM platform including user provisioning, authentication flows, and policy enforcement.-Monitor platform health and performance; respond to alerts and logs using integrated monitoring tools.- Troubleshoot and resolve incidents related to SSO, MFA, token exchanges, and directory syncs within defined SLAs.- Support application onboarding/integration with PingOne using OIDC, SAML, and SCIM standards.- Perform routine access reviews, audit log reviews, and user lifecycle management tasks.- Work closely with the engineering and IAM architecture teams to escalate issues, perform RCA, and implement permanent fixes.- Maintain and update runbooks, knowledge articles, and standard operating procedures (SOPs). -Collaborate with business and security stakeholders for operational change implementations and incident updates. -Participate in on-call support rotation, as applicable. Professional & Technical Skills: -Experience in IAM with a focus on CIAM platforms, preferably PingOne for Customers / Ping Identity SaaS solutions.- Strong working knowledge of SSO protocols (OIDC, OAuth 2.0, SAML) and identity federation concepts.-Experience with PingOne DaVinci, PingOne MFA, and Directory integrations (e.g., AD, PingDirectory, cloud directories).-Familiarity with API tools like Postman, API Gateway integrations, and basic scripting (Shell, Python, etc.) for automation and diagnostics.-Hands-on experience in incident management, service request handling, and daily health check routines- Understanding of CI/CD pipelines and experience in deploying configuration changes via DevOps processes is a plus.-Experience working in ITIL-based environments (Incident, Change, Problem Management--Ping Identity Certified Professional -PingOne or PingFederate- CompTIA Security+, Certified Identity and Access Manager (CIAM), or equivalent Additional Information:- The candidate should have minimum 3 years of experience in Ping Identity.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
3.0 - 8.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Data Encryption Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education:We are seeking a dedicated and detail-oriented Analyst to join our Identity and Access Management (IAM) team, supporting a major US-based client. The role focuses on Public Key Infrastructure (PKI) operations with additional responsibilities around Enterprise Key Management System (EKMS) and Identity governance tools. This is a hands-on operational role requiring support in a 24x7 environment, following a rotational shift model. Roles & Responsibilities:- Perform day-to-day operations of PKI services including certificate issuance, renewal, revocation, and monitoring.- Maintain and troubleshoot Certificate Authorities (CAs), Online Responders (OCSP), and Certificate Enrollment Web Services (CEP/CES).- Support integration and certificate management for enterprise applications, servers, network devices, and security appliances.- Execute and monitor certificate lifecycle management tasks and ensure compliance with security standards.- Troubleshoot SSL/TLS-related issues and assist with application-level binding of certificates (e.g., IIS, LDAPS, etc.).- Maintain service availability, perform routine health checks, and participate in DR/Resiliency testing.- Work closely with the IAM team on access control and authentication mechanisms where certificate-based auth is integrated.- Provide operational support for EKMS (Enterprise Key Management System) as an added advantage.- Follow ITIL processes for incident, change, and problem management.- Prepare and maintain SOPs, documentation, and runbooks for PKI and associated tools. Professional & Technical Skills: - Strong hands-on experience with Microsoft PKI, including Root and Subordinate CAs.- Experience in certificate lifecycle management for diverse enterprise environments.- Familiarity with Active Directory Certificate Services (ADCS).- Working knowledge of Online Responders, CEP/CES,NDES and Auto-Enrollment policies.- Knowledge on DigiCert certificates and management.- Good understanding of SSL/TLS protocols and digital certificates.- Basic scripting skills (PowerShell preferred) for automation of routine tasks.-IAM concepts and experience with directory services (Active Directory, Entra ID/Azure AD) is an added advantage.- Exposure to EKMS solutions (e.g., Thales, Venafi, or other HSM-integrated key management platforms) is a plus- Preferred Certifications:Microsoft certifications related to security or infrastructure.,CompTIA Security+, Certified PKI Professional (CPKI), or similar.,Azure Security, SC-300 or SC-900 (optional, for IAM). Additional Information:- The candidate should have minimum 3 years of experience.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 months ago
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