Infrastructure Disaster Recovery Service Delivery Manager

As the Infrastructure Engineer in this hybrid role at Northern Trust, you will play a crucial role in disaster recovery (DR) events by serving as the spokesperson for the Infrastructure team. Your responsibilities will include facilitating communication across various Northern Trust groups during DR events and ensuring the successful execution of DR plans and testing. You will need to understand the connections between applications and underlying infrastructure mechanisms to validate recovery scenarios and coordinate high availability and failover resiliency mechanisms across application and infrastructure stacks. In addition to representing Infrastructure towers in DR meetings and providing updates on capabilities and issues, you will also need to serve as the point of contact for DR testing and incident management across Infrastructure teams. Your role will involve integrating DR automation solutions to reduce overall recovery time for Infrastructure services and leading technology experiments across private, public, and hybrid cloud environments. You will be responsible for analyzing and communicating technical and operational data during DR events for risk management and process improvements. Ensuring the quality and accuracy of Disaster Recovery documentation, coordinating comprehensive testing strategies, and remediating infrastructure gaps identified by audits or internal DR assessments will also be part of your key responsibilities. Moreover, you will need to share insights and learnings from Infrastructure meetings with management. Key Skills required for this role include expertise in Disaster Recovery (DR) Planning and Business Continuity Planning (BCP), DR Testing, Infrastructure Architecture, Application Development Architectures, Technical Problem Solving, System Analysis, Automation (including DR automation), High Availability & Failover Mechanisms, Cloud Technologies (private, public, hybrid), Security Concepts, Stakeholder Management, Cross-functional Collaboration, Regulatory and Compliance Frameworks, Agile Development environment, Project Management, Communication skills, Data Analytics for risk management and process improvement, and experience with VMware vRO, ServiceNow, and Fusion (a plus). To qualify for this role, you should have a Bachelor's Degree in Information Technology, Computer Science, or a related discipline, along with at least 7 years of experience as an Infrastructure Engineer at an enterprise scale. You should also possess at least 5 years of Disaster Recovery experience, including testing and planning, as well as 5 years of project management and technical leadership experience. Practical experience in both technology infrastructure and application development architectures, familiarity with Agile environments, the integration of DR automation solutions, and knowledge of financial or regulatory domains would be advantageous. Familiarity with VMware vRO, ServiceNow, and Fusion is also considered beneficial for this position.,