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Accenture
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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

2 - 7 years

1 - 5 Lacs

jaipur

Posted:2 weeks ago| Platform:

Apply

Skills Required

san emc san recovery san architecture storage area network ndmp brocade ibm san computer security technical support iscsi scsi emc vmax 3par microsoft windows hr processes troubleshooting emc emc storage storage virtualization cifs

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Dell EMC SAN Architecture and Design

Good to have skills :Backup and Recovery Systems
Minimum 2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at basic and intermediate levels.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Ensure hardware/software support for configured services running on various platforms.

Implement technology at the operating system-level across all server and network areas.

Provide L1 and L2/ basic and intermediate level troubleshooting.

Maintain and update documentation for system configurations.

Collaborate with cross-functional teams to resolve technical issues.
Professional & Technical Skills:

Must To Have
Skills:

Proficiency in Dell EMC SAN Architecture and Design.

Good To Have
Skills:

Experience with Backup and Recovery Systems.

Strong understanding of storage area networks (SAN) architecture and design principles.

Knowledge of backup and recovery systems and best practices.

Experience in configuring and maintaining Dell EMC storage solutions.

Ability to troubleshoot and resolve issues related to SAN infrastructure.
Additional Information:

The candidate should have a minimum of 2 years of experience in Dell EMC SAN Architecture and Design.

This position is based at our Jaipur office.

A 15 years full time education is required.

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Infra Tech Support Practitioner