14 Ibm San Jobs

Knowledge and experience on EMC VMAX series storage Knowledge and experience on EMC VMAX replication technologies (SRDF) Knowledge and experience on IBM storage Knowledge and experience on NetApp SANtricity storage Knowledge on EMC ESRS Knowledge and experience on SAN switch devices (Cisco MDS) Knowledge and experience on IBM SAN switch Proactive in taking decision for better results w.r.t SAN environment. Knowledge and experience in Storage and SAN switch firmware upgrades Should possessed good troubleshooting skills in case of hardware failures. Daily monitoring and reporting SAN devices along with replication status

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HPE SAN Administration, Dell EMC SAN Architecture and DesignMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must Have Skills: Proficiency in NetApp Storage Area Network (SAN) Administration.- Good To Have Skills: Experience with HPE SAN Administration, Dell EMC SAN Architecture and Design, IBM & Hitachi storages.- Strong understanding of storage area network configurations and management.- Knowledge of NetApp storage solutions and configurations.- Experience in troubleshooting SAN-related issues.- Ability to perform SAN capacity planning and optimization. Additional Information:- The candidate should have minimum 4 years of experience in NetApp Storage Area Network (SAN) Administration.- This position is based at our Noida office.- A 15-year full time education is required. Qualification 15 years full time education

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: IBM Storage.

Job Role: Storage Admin Knowledge and experience on EMC VMAX series storage Knowledge and experience on EMC VMAX replication technologies (SRDF) Knowledge and experience on IBM storage Knowledge and experience on NetApp SANtricity storage Knowledge on EMC ESRS Knowledge and experience on SAN switch devices (Cisco MDS) Knowledge and experience on IBM SAN switch Proactive in taking decision for better results w.r.t SAN environment. Knowledge and experience in Storage and SAN switch firmware upgrades Should possessed good troubleshooting skills in case of hardware failures. Daily monitoring and reporting SAN devices along with replication status

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: IBM Storage.

Administer and maintain IBM AIX environments, ensuring optimal performance, availability, and security of AIX-based systems.

Administer and manage storage systems, particularly HDS (Hitachi Data Systems), ensuring data integrity, availability, and performance.

A Senior Storage Administrator is responsible for managing, maintaining, and optimizing enterprise storage solutions to ensure high availability, performance, and security. This role involves working with various storage technologies, including SAN, NAS, and cloud-based storage solutions. Storage Management:Oversee the installation, configuration, and maintenance of storage systems. Performance Tuning:Monitor and optimize storage performance, ensuring efficient data access and retrieval. Backup and Recovery:Implement and manage backup and recovery processes to protect data integrity. Security:Ensure storage systems are secure and comply with organizational policies and industry standards. Troubleshooting:Diagnose and resolve storage-related issues promptly. Documentation:Maintain detailed documentation of storage configurations, processes, and procedures. Collaboration:Work closely with other IT teams to support overall infrastructure needs. Mentorship:Mentor junior engineers and provide guidance on best practices. Primary Skills EMC SAN Storage EMC Unity EMC Isilon EMC ECS Vmax Pmax Powermax Netapp Storage SAN Storage - Storage Area Network NAS Storage - Network Attached Storage Hitachi Storage HPE3PAR IBM SAN Storage

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize French Language skills effectively. Maintain client satisfaction through prompt issue resolution. Collaborate with cross-functional teams to enhance system performance. Continuously improve service delivery processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications and help desk software. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide exceptional French language support to clients. Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support Strong understanding of IT service desk operations. Experience in troubleshooting and resolving technical issues. Excellent communication skills to interact with clients effectively. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

The Storage & Backup L2 Engineer will be responsible for the operation, maintenance, and support of storage and backup systems in the data center. This role will primarily focus on managing Data Protector backup tools and HP storage solutions, including tape and media management. The engineers will work closely with other IT teams to ensure data integrity, availability, and compliance with backup policies and procedures. Skills - HP Data Protector, Unity Storage, Brocade San Switches, EMC Networker

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dell EMC SAN Architecture and Design Good to have skills : Backup and Recovery Systems Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and troubleshooting at basic and intermediate levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Provide L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation for system configurations. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Dell EMC SAN Architecture and Design. Good To Have Skills: Experience with Backup and Recovery Systems. Strong understanding of storage area networks (SAN) architecture and design principles. Knowledge of backup and recovery systems and best practices. Experience in configuring and maintaining Dell EMC storage solutions. Ability to troubleshoot and resolve issues related to SAN infrastructure. Additional Information: The candidate should have a minimum of 2 years of experience in Dell EMC SAN Architecture and Design. This position is based at our Jaipur office. A 15 years full time education is required.

POSITION DESCRIPTION JOB TITLE: Storage Administrator DEPARTMENT: IT Infrastructure JOB RESPONSIBILITIES Perform all aspects of SAN administration including planning, installation, upgrading, patching, tuning, support, and troubleshooting. Assist in the architecture of storage arrays to provide a highly scalable, highly available SAN structure which provides storage for in-house applications. Work closely with application development teams and systems administration to test, troubleshoot, and optimize new and existing database-driven applications. Monitor production, test, and development database environments and actively pursue any issues limiting the performance and scalability of these systems. Effectively and professionally interact with customers, clients and Verscend employees. Must be willing to carry a cell phone, be on-call and occasionally work odd hours to help meet customer service level agreements. Completes all responsibilities as outlined on annual Performance Plan. Completes all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation. ATTRIBUTES AND BEHAVIOR Develops and maintains positive working relationships with others Shares ideas and information Assists colleagues unprompted Takes pride in the achievement of team objectives Has credibility with peers and senior managers Self-motivated driven to achieve results Works with a sense of urgency High customer service ethic – is passionate about meeting customer expectations and improving service levels Keeps pace with change – acquires knowledge/skills as the business evolves Handles confidential information with sensitivity Exhibits behaviors consistent with Cotiviti Values Customer-driven | Collaborative | Open | Accountable RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS Bachelor’s degree in Computer Science or Information Systems, and 5+ years of related work experience. Extensive experience in several of the following areas: O SAN – HDS (VSP, HUS), EMC (ScaleIO, XtremeIO), Nimble, Pure O NAS – HDS HNAS, EMC Isilon, Oracle ZFS, TrueNAS O Replication technologies, Brocade FCIP, EMC SRDF, HDS HUR, EMC RecoverPoint. O SAN Fabric administration and maintenance (Brocade, Cisco MDS) O Backup technologies including CommVault, Rubrik, Veritas, Networker, Data Domain O Multipathing (MPIO) technologies on various platforms (Windows/Linux/Solaris). Knowledge of database technologies, including MSSQL, Oracle 11g RAC, ASM, RMAN, and experience supporting enterprise database applications. Understand virtualization technologies, VMware, Citrix and OpenStack is a plus. Strong communication and problem-solving skills. Dedication to work and willingness to work hard under pressure in a team environment. SKILLS & COMPETENCIES Excellent verbal and written communication skills Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads Ability to work well independently and maintain focus in a highly dynamic work environment. Comfort in working with team members that are remote and located in the US, India or other geographies Ability to work within a matrix organization JOB DEMANDS Flexible schedule to work evenings and weekends, as needed Ability to work seated at a computer for long periods of time DISCLAIMER This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.