POSITION DESCRIPTION JOB TITLE: Storage Administrator DEPARTMENT: IT Infrastructure JOB RESPONSIBILITIES Perform all aspects of SAN administration including planning, installation, upgrading, patching, tuning, support, and troubleshooting. Assist in the architecture of storage arrays to provide a highly scalable, highly available SAN structure which provides storage for in-house applications. Work closely with application development teams and systems administration to test, troubleshoot, and optimize new and existing database-driven applications. Monitor production, test, and development database environments and actively pursue any issues limiting the performance and scalability of these systems. Effectively and professionally interact with customers, clients and Verscend employees. Must be willing to carry a cell phone, be on-call and occasionally work odd hours to help meet customer service level agreements. Completes all responsibilities as outlined on annual Performance Plan. Completes all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation. ATTRIBUTES AND BEHAVIOR Develops and maintains positive working relationships with others Shares ideas and information Assists colleagues unprompted Takes pride in the achievement of team objectives Has credibility with peers and senior managers Self-motivated driven to achieve results Works with a sense of urgency High customer service ethic – is passionate about meeting customer expectations and improving service levels Keeps pace with change – acquires knowledge/skills as the business evolves Handles confidential information with sensitivity Exhibits behaviors consistent with Cotiviti Values Customer-driven | Collaborative | Open | Accountable RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS Bachelor’s degree in Computer Science or Information Systems, and 5+ years of related work experience. Extensive experience in several of the following areas: O SAN – HDS (VSP, HUS), EMC (ScaleIO, XtremeIO), Nimble, Pure O NAS – HDS HNAS, EMC Isilon, Oracle ZFS, TrueNAS O Replication technologies, Brocade FCIP, EMC SRDF, HDS HUR, EMC RecoverPoint. O SAN Fabric administration and maintenance (Brocade, Cisco MDS) O Backup technologies including CommVault, Rubrik, Veritas, Networker, Data Domain O Multipathing (MPIO) technologies on various platforms (Windows/Linux/Solaris). Knowledge of database technologies, including MSSQL, Oracle 11g RAC, ASM, RMAN, and experience supporting enterprise database applications. Understand virtualization technologies, VMware, Citrix and OpenStack is a plus. Strong communication and problem-solving skills. Dedication to work and willingness to work hard under pressure in a team environment. SKILLS & COMPETENCIES Excellent verbal and written communication skills Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads Ability to work well independently and maintain focus in a highly dynamic work environment. Comfort in working with team members that are remote and located in the US, India or other geographies Ability to work within a matrix organization JOB DEMANDS Flexible schedule to work evenings and weekends, as needed Ability to work seated at a computer for long periods of time DISCLAIMER This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.
