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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

1 - 3 years

1 - 5 Lacs

bengaluru

Posted:23 hours ago| Platform:

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Skills Required

kubernetes continuous integration performance tuning operating system monitoring tools cloud scripting technical support automation devops software solutions continuous deployment troubleshooting scripting languages maintenance

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :DevOps

Good to have skills :Google Kubernetes Engine
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that services are running smoothly across multiple platforms. You will be responsible for both remote and onsite support, implementing technology solutions, and troubleshooting hardware and software problems to maintain operational efficiency.
Roles & Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Assist in the development and implementation of best practices for system maintenance and support.

Conduct regular system checks and performance assessments to ensure optimal operation.
Professional & Technical Skills:Must To Have Skills:

Proficiency in DevOps.

Good To Have
Skills:

Experience with Google Kubernetes Engine.

Strong understanding of continuous integration and continuous deployment methodologies.

Experience with cloud service providers and infrastructure management.

Familiarity with scripting languages for automation tasks.

Knowledge of monitoring tools and performance tuning.

Additional Information:

The candidate should have minimum 5 years of experience in DevOps.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Infra Tech Support Practitioner