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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

1 - 3 years

1 - 5 Lacs

bengaluru

Posted:20 hours ago| Platform:

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Skills Required

bash activemq operating system administration cms system troubleshooting monitoring tools messaging log monitoring high availability technical support automation shell linux software solutions log analysis middleware

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :TIBCO Administration

Good to have skills :NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:Candidate must have experience in Tibco Administration and - providing 1 2 operations support on middleware tools in a 24/7 environmentMust Have
Skills:

Tibco Administration (CMS)Good to Have
Skills:

ActiveMQ (AMQ), Bash scriptingTotal experience:10 YearsRelevant Experience more than 6 years Roles & Responsibilities:1. Administer, configure, and maintain Tibco EMS/ActiveMQ environments on Linux and Windows2. Provide production support including incident resolution, production changes, deployments, and upgrades3. Perform system updates, patching, monitoring, and health checks to ensure stability and high availability4. Build and maintain messaging infrastructure (brokers, clusters, SL/TLS, security, high availability)Troubleshoot and resolve issues with brokers, client applications, and performance bottlenecks5. Collaborate with development teams to design, integrate, and support JMS-based messaging solutions6. Work in a process oriented, fast paced team environment with rotational shift coverage (24/7 support)7. Use Linux expertise for log analysis, system troubleshooting, andautomationProfessional & Technical
Skills:

1. Experience in installing and configuring Tibco FMS/ActiveMQ on Linux, including setting up brokers and clusters Strong background in managing production environments, handling incidents, problem management, and executing production changes in a controlled manner2. Skilled in monitoring tools, dashboards, and proactive system checks, with expertise in system updates, patching, version upgrades, and performance Cuming3. Hands-on expertise in diagnosing broker and application issues, resolving performance bottlenecks, and supporting production systems4. Proficient in Linux environments with shell access, performancemonitoring, and system resource optimization5. Ability to create Bash scripts for automation, log monitoring, and scheduled maintenance tasks6. Practical experience in SS1 /11 S configuration and administration, along with user authentication and authorization7. Experienced in collaborating with development teams to design and deliver messaging solutions aligned with business needs
Qualification 15 years full time education

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Infra Tech Support Practitioner