Job
Description
About The Role
Project Role :Infra Tech Support Practitioner
Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Vmware Virtualization Administration
Good to have skills :NA
Minimum 7.5 year(s) of experience is required
Educational Qualification :15 years full time education
Role Description:We are looking for a dynamic VMware Infrastructure Specialist to lead and execute build and transformation project. This role demands deep technical expertise in VMware technologies, strong communication skills for client-facing engagements, and the ability to operate in a 24/7 rotational support model while mentoring and collaborating with cross-functional teams.________________________________________Must Have Skills:
VMware vSphere Suite (vCenter, ESXi, DRS, HA)VMware Aria Suite (vRealize Automation, Operations, Log Insight)VMware vSAN and Live RecoveryDisaster Recovery Planning & ExecutionEnterprise Hardware Management:Cisco UCS, Dell EMC, HPE ProLiant________________________________________Good to Have
Skills:VMware NSX-T (Network Virtualization)VMware Cloud Foundation / HCXPerformance Tuning & Capacity PlanningPatch Management & ComplianceRCA Documentation, SOPs, and KB ArticlesITIL Process Awareness (Incident, Change, Problem Management)VMware Certifications (VCP, VCAP preferred)________________________________________ Key Responsibilities:Lead infrastructure builds and transformation efforts across Virtualization Environments for client datacenters. Design and deploy VMware vSphere, vSAN, and Aria Suite components as part of new implementations or migration projects. Build and configure enterprise-grade hardware platforms (Dell VxRail & vSAN Ready Nodes, Cisco UCS, HPE ProLiant). Perform capacity planning, performance optimization, and validation of infrastructure readiness. Develop and maintain detailed technical documentation including HLDs, LLDs, SOPs, and RCA reports. Ensure adherence to security baselines, audit standards, and DR frameworks. Participate in change, incident, and problem management processes in line with ITIL best practices. Collaborate with architects, network, and storage teams to ensure seamless infrastructure integration. Support project governance, milestone tracking, and quality assurance during build phases. Provide technical mentorship to engineers and support the transition-to-operations phase post-deployment, with a focus on cross-skilling across other technologies such as DevOps and SRE.Participate in 24—7 rotational support, ensuring timely escalation and issue resolution.________________________________________Professional & Technical
Skills:Strong troubleshooting skills across VMware stack.Proven experience in infrastructure build lifecycle:design ? deploy ? validate ? handover.Excellent verbal and written communication for client-facing interactions.Ability to lead cross-functional teams and interface with stakeholders.Strong ownership mindset with flexibility to operate in high-pressure environments.
Qualification 15 years full time education