Infra Tech Support Practitioner

1 - 3 years

1 - 5 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 About The Role  

Project Role :
Infra Tech Support Practitioner

Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Vmware Virtualization Administration

Good to have skills :
NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :
15 years full time education
Role Description:We are looking for a dynamic VMware Infrastructure Specialist to lead and execute build and transformation project. This role demands deep technical expertise in VMware technologies, strong communication skills for client-facing engagements, and the ability to operate in a 24/7 rotational support model while mentoring and collaborating with cross-functional teams.________________________________________Must Have Skills:
  • VMware vSphere Suite (vCenter, ESXi, DRS, HA)
  • VMware Aria Suite (vRealize Automation, Operations, Log Insight)
  • VMware vSAN and Live Recovery
  • Disaster Recovery Planning & Execution
  • Enterprise Hardware Management:Cisco UCS, Dell EMC, HPE ProLiant________________________________________Good to Have
    Skills:
  • VMware NSX-T (Network Virtualization)
  • VMware Cloud Foundation / HCX
  • Performance Tuning & Capacity Planning
  • Patch Management & Compliance
  • RCA Documentation, SOPs, and KB Articles
  • ITIL Process Awareness (Incident, Change, Problem Management)
  • VMware Certifications (VCP, VCAP preferred)________________________________________ Key Responsibilities:
  • Lead infrastructure builds and transformation efforts across Virtualization Environments for client datacenters.
  • Design and deploy VMware vSphere, vSAN, and Aria Suite components as part of new implementations or migration projects.
  • Build and configure enterprise-grade hardware platforms (Dell VxRail & vSAN Ready Nodes, Cisco UCS, HPE ProLiant).
  • Perform capacity planning, performance optimization, and validation of infrastructure readiness.
  • Develop and maintain detailed technical documentation including HLDs, LLDs, SOPs, and RCA reports.
  • Ensure adherence to security baselines, audit standards, and DR frameworks.
  • Participate in change, incident, and problem management processes in line with ITIL best practices.
  • Collaborate with architects, network, and storage teams to ensure seamless infrastructure integration.
  • Support project governance, milestone tracking, and quality assurance during build phases.
  • Provide technical mentorship to engineers and support the transition-to-operations phase post-deployment, with a focus on cross-skilling across other technologies such as DevOps and SRE.
  • Participate in 24—7 rotational support, ensuring timely escalation and issue resolution.________________________________________Professional & Technical
    Skills:
  • Strong troubleshooting skills across VMware stack.
  • Proven experience in infrastructure build lifecycle:design ? deploy ? validate ? handover.
  • Excellent verbal and written communication for client-facing interactions.
  • Ability to lead cross-functional teams and interface with stakeholders.
  • Strong ownership mindset with flexibility to operate in high-pressure environments.
     Qualification 15 years full time education
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