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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

3 - 8 years

1 - 5 Lacs

bengaluru

Posted:20 hours ago| Platform:

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Skills Required

service delivery kubernetes continuous integration operating system microsoft azure cloud platforms ansible configuration management puppet cloud technical support devops software solutions continuous deployment azure

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :DevOps

Good to have skills :Kubernetes, Microsoft Azure DevOps
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in a variety of tasks that ensure the smooth operation of production and development systems. Your typical day will involve providing technical support and maintenance for software products and services across different platforms. You will work both remotely and onsite, addressing issues as they arise and ensuring that all systems function optimally. Your role will also include troubleshooting hardware and software problems, implementing technology solutions, and collaborating with team members to enhance service delivery.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Assist in the implementation of technology at the operating system level across all server and network areas.

Engage in basic and intermediate level troubleshooting for hardware and software issues.
Professional & Technical Skills:

Must To Have Skills:

Proficiency in DevOps, Kubernetes, Microsoft Azure DevOps.

Good To Have
Skills:

Experience with Kubernetes, Microsoft Azure DevOps.

Strong understanding of continuous integration and continuous deployment practices.

Experience with configuration management tools such as Ansible or Puppet.

Familiarity with cloud platforms and services, particularly in relation to DevOps practices.
Additional Information:

The candidate should have minimum 3 years of experience in DevOps.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Infra Tech Support Practitioner