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Infra Security TL

Infra Security TL

Renew

3 - 6 years

7 - 11 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

IT infrastructure operations Renewable energy Solar energy IT support End User Support wind energy Windows Troubleshooting Mac Os IOS

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Work from Office

Job Type

Full Time

Job Description

Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).

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IT Services and IT Consulting

Gurugram Haryana

1001-5000 Employees

361 Jobs

Key People

Alice Johnson

CEO
Bob Smith

CTO
Carol White

CFO

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Infra Security TL

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Infra Security TL

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Skills Required

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