Infosys BPM is Hiring - Walkin - Customer Service/Service Desk - Kolkata

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & Service Desk!

Locations:

Job Locations:

Walk-In Dates:

Time:

Venue:

Mode:

Who We Are Hiring

Were on the lookout for

Open Roles:

Customer Support

Location:

Work Mode:

Shifts:

Experience:

Qualification:

What You'll Do:

• Be the voice of the brand resolve customer queries via calls, chat, and email.

• Deliver exceptional customer experiences with empathy and efficiency.

• Own and resolve issues independently with analytical thinking.

• Respect customer time and ensure every interaction adds value.

• Thrive in a collaborative, high-energy environment.

What Were Looking For:

• Excellent communication skills.

• Quick problem-solving abilities.

• Willingness to work in a 24x7 setup.

• A proactive mindset and strong time management.

Service Desk

Location:

Work Mode:

Shifts:

Experience:1-2 years of Experience (Minimum 1 year in IT Service Desk / Tech Support)

Your Mission:

• Provide remote support for laptops, desktops, LAN issues, and applications.

• Troubleshoot across platforms Windows, Android, iOS.

• Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.

• Handle registry fixes, patch upgrades, virus/security troubleshooting.

• Collaborate on network issues including VPN, TCP/IP, and OSI models.

Your Toolkit:

• Intermediate knowledge of OS, browsers, and MS Office Suite.

• Experience in a busy ICT Service Desk environment.

• Basic networking knowledge and troubleshooting skills.

What You Need to Bring

• Excellent communication skills (written & verbal English)

• Willingness to work in

  US time zones

  (Night Shifts)

• Any Full-time Graduate

  (No backlogs)

• Commitment to

  100% Work from Office (No Hybrid)

• Readiness to complete client-specific training

• Ability to handle

  24x7 rotational shifts

Preferred:

Mandatory Documents to Carry

• Updated

  printout of your resume

• Any

  2 government-issued photo IDs

  (PAN / Aadhar / Voter ID / Passport)

• All original academic documents

  for verification:

• 10th & 12th Marksheets

• Graduation (All Semesters, CMM, Provisional & Degree Certificate)

Laptops & cameras are

Government ID is

How to Attend the Walk-In

• Carry a copy of this email/invitation

• Register your application in advance

• Walk into the

  Infosys Pune Campus

  on

  09th and 14th October 2025

  between

  10:00 AM 1:00 PM

Why Infosys BPM?

• Work with a global brand

• Extensive training & upskilling programs

• Fast-track career growth in tech support or customer success

• Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Lets grow, together.

We cant wait to meet you!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

www.infosysbpm.com

Bangalore | Pune | Global Locations