Information Technology Support Engineer L2

3 - 5 years

4 - 5 Lacs

Mumbai Mumbai Suburban Mumbai (All Areas)

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Provide Level 2 technical support for hardware and software issues related to IT infrastructure.
  • Collaborate with other teams to resolve incidents, escalating as necessary to ensure timely resolution.
  • Perform routine maintenance tasks such as patching, backups, and system updates to prevent future issues.
  • Document all incidents, problems, and solutions in a clear and concise manner.

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