Information Technology Site Lead

Job Purpose

The Site IT Lead is accountable for strategic and operational IT management at the Vizag facility, ensuring seamless infrastructure, operations, and compliance. The role safeguards information security, supports GxP systems, drives business continuity, and delivers IT excellence in alignment with global standards of a Japanese parent organization in pharmaceutical manufacturing and R&D.

Roles & Key Responsibilities

IT Infrastructure & Operations

Manage IT infrastructure, network, server, and data center operations at the Vizag site.

Oversee day-to-day IT operations, helpdesk, and application support.

Administer system backups, disaster recovery, and business continuity measures.

Ensure compliance with corporate IT policies, security protocols, and audit standards.

Manage vendors and service contracts for infrastructure and IT services.

GxP & Enterprise Systems

Ensure high availability and compliance of regulated systems (e.g., MES, LIMS, Empower, SAP ERP).

Manage user access, validations, and periodic reviews for GxP systems.

Support SAP operations including master data, system enhancements, and end-user support.

Maintain audit readiness and regulatory documentation for all systems.

Information Security & Compliance

Implement and monitor ISMS policies aligned with ISO/IEC 27001 and corporate standards.

Lead site-level incident response, risk assessments, and corrective actions.

Develop and deliver security awareness programs for employees.

Ensure business continuity systems conform to ISO/IEC 22301.

Budget & Governance

Create and manage the annual IT budget for Vizag site.

Track IT investments, optimize costs, and ensure fiscal compliance.

Coordinate IT and compliance audits, ensuring timely corrective actions.

Maintain complete IT governance documentation and reporting.

Qualification & Experience

Bachelors/Masters degree in IT, Computer Science, or related field.

Minimum 15 - 20 years of IT leadership experience in pharma manufacturing/R&D.

Strong exposure to GxP-regulated environments and data integrity standards.

Hands-on experience with SAP ERP, MES, LIMS, and data center operations.

Knowledge of ISO/IEC 27001 and ISO/IEC 22301 compliance frameworks.

Preferred certifications: ITIL, PMP, CISSP, or equivalent.

Skills & Competencies

Leadership and cross-functional team management.

Expertise in IT infrastructure, enterprise systems, and cybersecurity.

Strong compliance and regulatory understanding (GxP, cGMP, data integrity).

Budgeting, vendor management, and IT procurement expertise.

Strategic thinking, problem-solving, and stakeholder engagement.

Ability to drive continuous improvement and technology excellence.